---
schema_version: "1"
id: 6306e148eb010b9a51ac29938b54e23852e55d6aa4d7e3a70f43be8cdb1b3b6d
title: Tableau Server Process Status
collection: tableau
version: current
locale: en-us
portal_url: https://docs.salesforce.com/tableau/current/en-us/blueprint/bp_server_process_status.md
canonical_url: https://help.tableau.com/current/blueprint/en-us/bp_server_process_status.htm
source_site: help.tableau.com
content_type: documentation
content_hash: 088a4ccc99dcca2458a13916db0357167001fafe2d147492773212ae5abca8ee
description: Blueprint reference for interpreting Tableau Server process statuses such as Active, Busy, and Passive.
---
[Skip to main content](#main-content)

# Tableau Server Process Status

> [!TIP]
> 
> This content is part of Tableau Blueprint—a maturity framework allowing you to zoom in and improve how your organization uses data to drive impact. To begin your journey, take our [assessment](https://www.tableau.com/en-us/learn/webinars/tableaus-blueprint-self-assessment).

Note: This topic applies to Tableau Server only.

When Tableau Server is functioning properly, most processes will show as Active, Busy or Passive (Repository). The list below shows possible process states:

- Active — The process is functioning as intended. See File Store in [Troubleshoot Server Processes](https://help.tableau.com/current/server/en-us/service_status_troubleshoot.htm) for details on possible active states.

- Busy — The process is completing some task. See File Store and Repository in [Troubleshoot Server Processes](https://help.tableau.com/current/server/en-us/service_status_troubleshoot.htm) for more information.

- Passive — The repository is in passive mode.

- Unlicensed — The process is unlicensed.

- Down — The process is down. The implications of this differ depending on the process.

- Status unavailable — Tableau Server is unable to determine the status of the process.

To find the status of processes, go to the [Tableau Server Status page](https://help.tableau.com/current/server/en-us/service_viewstatus.htm) or [Tableau Services Manager status page](https://help.tableau.com/current/server/en-us/sign_in_tsm.htm). These pages include Tableau Server processes, along with links to troubleshooting documentation if a process is not running as expected. If you hover your mouse pointer over the status indicator for a process, a tooltip shows the node name and the port the process is running on.  
  
![/var/folders/9n/n72\_qt994kb\_ds5srmg219ld6pmw9\_/T/com.microsoft.Word/WebArchiveCopyPasteTempFiles/1\_updated.png](/tableau/current/en-us/blueprint/en-us/Img/bp_server_process_status_635x369.png)

Beginning with 2019.3 and licensed as part of the [Tableau Advanced Management](https://help.tableau.com/current/server/en-us/itm_intro.htm), the [Resource Monitoring Tool](https://help.tableau.com/current/server/en-us/rmt-intro.htm) provides a comprehensive look at the health of Tableau Server using a web user interface for all of its features, including process status. The Resource Monitoring Tool polls Tableau Server's http://{TableauServerUrl}/admin/systeminfo.xml page every 15 seconds (by default) to check the status. If the status is offline, or does not reply within 30 seconds, for three consecutive polling intervals then a critical incident is created. For more information, [Environment Down](https://help.tableau.com/current/server/en-us/rmt-incidents-environment-down.htm).

To integrate with external enterprise monitoring tools, use the TSM REST API to get the [status](https://help.tableau.com/v0.0/api/tsm_api/en-us/docs/tsm-reference.htm#status) of each process.

BEST PRACTICE RECOMMENDATION:

In case of an error, review [Troubleshoot Server Processes](https://help.tableau.com/current/server/en-us/service_status_troubleshoot.htm) in Online Help and take a log snapshot if you need to contact Tableau Support for further assistance.