---
schema_version: "1"
id: 59f1eda9833aa6ee7f1733da8dc01bc7759ce3d4d7286f1ac0cef5f1dfa20956
title: Deactivate Product Key
collection: tableau
version: current
locale: en-gb
portal_url: https://docs.salesforce.com/tableau/current/en-gb/server/license_deactivate.md
canonical_url: https://help.tableau.com/current/server/en-gb/license_deactivate.htm
source_site: help.tableau.com
content_type: documentation
content_hash: 977a171ad148e5ee5efb5dfb9aeb607197313f2e2196aa6fe590cf64b12e1606
description: Deactivate a Tableau Server product key when needed.
---
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# Deactivate Product Key

There are some scenarios where you must deactivate a product key:

- Changing a hardware configuration
- Changing product keys
- Moving a product key to a new installation

## Before you begin

Verify that you are removing the correct product key(s). You can view licence details by running [tsm licences list](https://help.tableau.com/current/server/en-gb/cli_licenses_tsm.htm#TSMLicenseList) in the CLI.

1. If the computer where you are running Tableau Server has been configured to connect to the internet through a forward proxy, follow the procedure in the topic, [Configure Product Key Operations with Forward Proxy](https://help.tableau.com/current/server/en-gb/activate_proxy.htm), before continuing.
2. Open TSM in a browser:
    
    https://<tsm-computer-name>:8850
3. Click **Configuration** and Licensing .
    
    ![Licensing window showing a licence that is expiring soon.](/tableau/current/en-gb/server/en-gb/Img/license_deactivate.png)
4. Select the product key that you want to deactivate, and then click Deactivate Licence.
5. After the key is deactivated, restart Tableau Server.
    
    **Note:** If no other product keys remain activated before restarting, Tableau Server will not restart in a useable state. If this occurs, you will not be able to use Tableau Server until you activate a new product key in TSM.

1. Open a command prompt as administrator on the initial node (the node where TSM is installed).
2. Run the following commands:
    
    `tsm licenses deactivate --license-key <product-key>`
    
    `tsm restart`