--- schema_version: "1" id: b8c94d2a0e7ac04af69604021bdb917a1d445bab34ac50cad52f9740a28a8c37 title: Zendesk Connector Release Notes collection: mulesoft version: current locale: ja-jp portal_url: https://docs.salesforce.com/mulesoft/current/ja-jp/release-notes/connector/zendesk-connector-release-notes-mule-4.md canonical_url: https://docs.mulesoft.com/jp/release-notes/connector/zendesk-connector-release-notes-mule-4 source_site: docs.mulesoft.com content_type: documentation content_hash: 1d5549d45a6a2cfc411db72a199a126fda407b04c75b7c64c8b9db09099e224f description: MuleSoft Documentation Site latest: true --- # Zendesk Connector Release Notes Support Category: [Select](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Agreements/versioning-back-support-policy.pdf) Anypoint Connector for Zendesk enables you to connect to the Zendesk’s Support API. Guide: [Zendesk Connector User Guide](https://docs.mulesoft.com/jp/zendesk-connector/latest/) ## [](#1-1-14)1.1.14 **October 16, 2026** ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
### Fixed Issues
Issue Resolution ID

These libraries are upgraded to address reported security vulnerabilities:

  • The jackson-databind library is upgraded to version 2.22.3.

  • The guava library is upgraded to version 33.7.2-jre to address CVE-2026-102554.

W-3300013, W-24423997
## [](#1-1-13)1.1.13 **September 4, 2026** ### What’s New - This release includes general security fixes. ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
## [](#1-1-12)1.1.12 **August 24, 2026** ### What’s New - This connector version requires Mule runtime 4.6.22 or later if you’re using Mule 4.6.x, or Mule runtime 4.9.9 or later if you’re using Mule 4.9.x. If you prefer not to upgrade your Mule runtime, use the connector version released immediately after this one. ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
### Fixed Issues
Issue Resolution ID

The jackson-databind library is upgraded to version 2.22.2 to address reported security vulnerabilities.

W-23441684
## [](#1-1-11)1.1.11 **July 19, 2026** ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
### Fixed Issues
Issue Resolution ID

These libraries are upgraded to address reported security vulnerabilities:

  • The commons-io library is upgraded to version 2.22.0.

  • The jackson-databind library is upgraded to version 2.22.0.

  • The guava library is upgraded to version 33.6.0-jre.

  • The commons-lang3 library is upgraded to version 3.18.0.

W-22899607
## [](#1-1-10)1.1.10 **April 3, 2026** ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
### Fixed Issues
Issue Resolution ID

These libraries are upgraded to address reported security vulnerabilities:

  • The commons-io library is upgraded to version 2.21.0.

  • The json library is upgraded to version 20251224.

  • The guava library is upgraded to version 33.5.0-jre.

W-21506502

The connector now uses updated packaging to prevent the DuplicateExportedPackageException error and the exported packages no longer conflict with the REST SDK packages of other connectors when you use multiple REST-based connectors in the same Mule application.

W-21404087
## [](#1-1-9)1.1.9 **May 13, 2025** ### Compatibility
Software Version

Mule

4.2.1 or later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
### Fixed Issues
Issue Resolution ID

The New ticket created and Existing ticket updated operations now continue polling even if a 429: TOO_MANY_REQUEST error occurs.

W-18232839
## [](#1-1-8)1.1.8 **May 23, 2024** ### What’s New - This connector is now compatible with Java 17. ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A

OpenJDK

8, 11, and 17
## [](#1-1-7)1.1.7 **February 7, 2023** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A

OpenJDK

8 and 11
### Fixed Issues
Issue Resolution ID

The external ID value is now represented as a string instead of a number as per the Zendesk API.

W-12360287
## [](#1-1-6)1.1.6 **December 12, 2022** ### What’s New - The com.fasterxml.jackson.core library is upgraded to version 2.13.4.1. ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### Fixed Issues
Issue Resolution ID

The com.fasterxml.jackson.core library is upgraded to version 2.13.4.1 to address reported security vulnerabilities.

W-11933496

The connection no longer breaks when Zendesk sources are idle for long durations when deployed on CloudHub.

W-12040415
## [](#1-1-5)1.1.5 **July 7, 2022** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### Fixed Issues
Issue ID

Previously, when a new ticket was created, the New ticket created and Existing ticket updated sources were both invoked. Now, only the New ticket created source is invoked when creating a new ticket.

W-11264280
## [](#1-1-4)1.1.4 **April 11, 2022** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### Fixed Issues
Issue ID

Fixed reported security vulnerabilities by upgrading the Jackson Databind library from com.fasterxml.jackson.core:jackson-databind:2.13.1 to com.fasterxml.jackson.core:jackson-databind:2.13.2.2.

W-10920460
## [](#1-1-3)1.1.3 **February 21, 2022** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### Fixed Issues
Issue ID

Fixed Zendesk vulnerability regarding jackson-databind library.

W-10702347
## [](#1-1-2)1.1.2 **February 10, 2022** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### Fixed Issues
Issue ID

Optimized the connector to improve its overall stability and performance.

CSCA-1318
## [](#1-1-1)1.1.1 **November 3, 2021** ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### [](#fixed-issues-12)Fixed Issues - Optimized the connector to improve its overall stability and performance. ## [](#1-1-0)1.1.0 **October 5, 2021** ### What’s New - Added new operations: - Upsert an organization - Upsert a user - Search - Removed **apiVersion** as a default value from the **baseUri** connection parameter. Now, **apiVersion** is a separate connection parameter in all of the connection providers. ### Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
## [](#1-0-1)1.0.1 **February 12, 2021** ### [](#compatibility-16)Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
### [](#fixed-issues-13)Fixed Issues The connector was not discoverable in Anypoint Studio. ## [](#1-0-0)1.0.0 **January 29, 2021** ### [](#compatibility-17)Compatibility
Software Version

Mule

4.2.1 and later

Zendesk Support API

N/A
Additional information can be found here: - [https://developer.zendesk.com/api-reference/introduction/introduction/](https://developer.zendesk.com/api-reference/introduction/introduction/) - [https://developer.zendesk.com/api-reference/](https://developer.zendesk.com/api-reference/) ## [](#see-also)See Also - [Salesforce Help](https://help.salesforce.com) - [MuleSoft Services](https://www.mulesoft.com/support-and-services) - [Known Issues](https://help.salesforce.com/s/issues)