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title: Intercom Connector Release Notes
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version: current
locale: ja-jp
portal_url: https://docs.salesforce.com/mulesoft/current/ja-jp/release-notes/connector/intercom-connector-release-notes-mule-4.md
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# Intercom Connector Release Notes

Support Category: [Select](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Agreements/versioning-back-support-policy.pdf)

Anypoint Connector for Intercom (Intercom Connector) synchronizes data and automates business processes between Google Sheets and third-party applications, either on-premises or in the cloud.

Google Sheets is a real-time spreadsheet tool with powerful functions to help teams efficiently perform many functions ranging from helping sales teams collaborate on leads or opportunities to aiding HR teams in collaborating on candidates for interviewing and hiring.

Guide: [Intercom Connector User Guide](https://docs.mulesoft.com/jp/intercom-connector/latest/)

## [](#1-0-7)1.0.7

**September 4, 2026**

### What’s New

- This release includes general security fixes.

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">OpenJDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8, 11, and 17</p></td>
</tr>
</tbody>
</table>

## [](#1-0-6)1.0.6

**August 21, 2026**

### What’s New

- This connector version requires Mule runtime 4.6.22 or later if you’re using Mule 4.6.x, or Mule runtime 4.9.9 or later if you’re using Mule 4.9.x. If you prefer not to upgrade your Mule runtime, use the connector version released immediately after this one.

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">OpenJDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8, 11, and 17</p></td>
</tr>
</tbody>
</table>

### Fixed Issues

<table class="tableblock frame-all grid-all" style="width: 70%;">
<colgroup>
<col style="width: 66.6666%;">
<col style="width: 33.3334%;">
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Issue Resolution</th>
<th class="tableblock halign-left valign-top">ID</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><div class="content"><div class="paragraph">
<p>These libraries are upgraded to address reported security vulnerabilities:</p>
</div>
<div class="ulist">
<ul>
<li>
<p>The <code>json</code> library is upgraded to version 20260814.</p>
</li>
<li>
<p>The <code>commons-io</code> library is upgraded to version 2.22.0.</p>
</li>
<li>
<p>The Google Guava library is upgraded to version 33.7.1-jre.</p>
</li>
</ul>
</div></div></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">W-23441658</p></td>
</tr>
</tbody>
</table>

## [](#1-0-5)1.0.5

**May 24, 2024**

### What’s New

- This connector is now compatible with Java 17.

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">OpenJDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8, 11, and 17</p></td>
</tr>
</tbody>
</table>

## [](#1-0-4)1.0.4

**June 16, 2023**

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Open JDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8 and 11</p></td>
</tr>
</tbody>
</table>

### Fixed Issues

<table class="tableblock frame-all grid-all" style="width: 70%;">
<colgroup>
<col style="width: 66.6666%;">
<col style="width: 33.3334%;">
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Issue Resolution</th>
<th class="tableblock halign-left valign-top">ID</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Update dependencies org.apache.maven.plugins:maven-clean-plugin to v3.2.0,
 org.apache.maven.plugins:maven-resources-plugin to v3.3.1,
 com.mulesoft.munit:mtf-tools to v1.1.2, dependency org.json:json from 20201115 to 20230227,
dependency org.mule.connectors:mule-http-connector to v1.7.3,
dependency org.mule.connectors:mule-objectstore-connector to v1.2.1,
dependency org.mule.connectors:mule-file-connector to v1.5.1,
dependency org.mule.runtime.plugins:mule-extensions-shade-plugin to v1.0.4</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">W-13464643</p></td>
</tr>
</tbody>
</table>

## [](#1-0-3)1.0.3

**January 6, 2022**

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Open JDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8 and 11</p></td>
</tr>
</tbody>
</table>

### Fixed Issues

<table class="tableblock frame-all grid-all" style="width: 70%;">
<colgroup>
<col style="width: 66.6666%;">
<col style="width: 33.3334%;">
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Issue</th>
<th class="tableblock halign-left valign-top">ID</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Upgraded library dependencies.</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">CONN-9827</p></td>
</tr>
</tbody>
</table>

## [](#1-0-2)1.0.2

**December 22, 2021**

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Open JDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8 and 11</p></td>
</tr>
</tbody>
</table>

### Fixed Issues

<table class="tableblock frame-all grid-all" style="width: 70%;">
<colgroup>
<col style="width: 66.6666%;">
<col style="width: 33.3334%;">
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Issue</th>
<th class="tableblock halign-left valign-top">ID</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Upgraded library dependencies.</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">CONN-9692</p></td>
</tr>
</tbody>
</table>

## [](#1-0-1)1.0.1

**December 15, 2021**

### Compatibility

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Open JDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8 and 11</p></td>
</tr>
</tbody>
</table>

### Fixed Issues

<table class="tableblock frame-all grid-all" style="width: 70%;">
<colgroup>
<col style="width: 66.6666%;">
<col style="width: 33.3334%;">
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Issue</th>
<th class="tableblock halign-left valign-top">ID</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Upgraded library dependencies.</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">CONN-9550</p></td>
</tr>
</tbody>
</table>

## [](#1-0-0)1.0.0

**March 9, 2021**

New connector.

### [](#compatibility-8)Compatibility

Intercom Connector is compatible with these software versions:

<table class="tableblock frame-all grid-all fit-content spread">
<colgroup>
<col>
<col>
</colgroup>
<thead>
<tr>
<th class="tableblock halign-left valign-top">Software</th>
<th class="tableblock halign-left valign-top">Version</th>
</tr>
</thead>
<tbody>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Mule runtime engine</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">4.2.1 and later</p></td>
</tr>
<tr>
<td class="tableblock halign-left valign-top"><p class="tableblock">Open JDK</p></td>
<td class="tableblock halign-left valign-top"><p class="tableblock">8 and 11</p></td>
</tr>
</tbody>
</table>

### [](#features)Features

- Qualify customer leads efficiently by automating a flow where any time a new customer reaches out via Intercom’s chat functionality, a new lead or opportunity is created in Salesforce for a sales representative follow-up.
- Enhance customer experience by notifying the relevant teams (such as customer support, product) via Slack or MS Teams instantly any time a customer reaches out with an issue via Intercom’s chat.
- Keep all your teams in sync with the most recent and relevant information around a customer synced across Intercom and your other IT systems via bi-directional sync automation.

## [](#see-also)See Also

- [Salesforce Help](https://help.salesforce.com)
- [MuleSoft Services](https://www.mulesoft.com/support-and-services)
- [Known Issues](https://help.salesforce.com/s/issues)