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# Support Center Access

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

![support](/mulesoft/current/en-us/runtime-manager/_images/support-logo.png)

You are seeing this page because your account can’t access to the MuleSoft Support Center. This
could be because your account is a free account, a trial, or is not fully set up according to your
order.

Verify that you are using the correct credentials to sign in.

- Anypoint Platform users sign in using their Anypoint Platform user name and password.

- On-premises users use the credentials provided by your MuleSoft Customer Success Manager.

If you have an existing commercial relationship with MuleSoft and are experiencing problems
accessing your Anypoint Platform account, you can open a case from
[Salesforce Help](https://help.salesforce.com).

You can view the public information on the [Salesforce Help](https://help.salesforce.com).

## Community Support

If you’re not currently a customer, you still have access to the public resources available at
[Salesforce Help](https://help.salesforce.com), and you can get answers from other developers at the
[MuleSoft Trailblazer Community](https://trailhead.salesforce.com/trailblazer-community/neighborhoods/mulesoft).