---
schema_version: "1"
id: 5b57dbb4ab8c938092861a702a5ab1fbc7253cc4014b72bb680cbcdeb0a26bb5
title: Troubleshooting Mule Runtime Engine Registration
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/private-cloud/latest/register-server.md
canonical_url: https://docs.mulesoft.com/private-cloud/latest/register-server
source_site: docs.mulesoft.com
content_type: documentation
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description: MuleSoft Documentation Site
release: "4.3"
latest: true
---
---
product: Anypoint Platform Private Cloud Edition
version: 4.3
is-latest-version: true
---

# Troubleshooting Mule Runtime Engine Registration

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

If you encounter a Mule runtime engine (Mule) registration error when
[creating a server in Runtime Manager](https://docs.mulesoft.com/runtime-manager/servers-create), configure Mule to
trust the TLS certificates you are using.

To do so:

1.  Get the public certificate for Anypoint Platform Private Cloud Edition (Anypoint Platform PCE).

2.  Add the certificate to the truststore of the JVM you are using for Mule.

Using the following example, set `$ANYPOINT_DNS` to your DNS for Anypoint Platform PCE. Replace the
keystore location and password for your JVM truststore.

$ keytool -printcert -sslserver $ANYPOINT\_DNS:443 -rfc > /tmp/PCE\_Certificate.cer $ keytool
-importcert -alias anypoint.my-company -keystore <path to keystore> -storepass changeit -file
/tmp/PCE\_Certificate.cer

For more information about the CA certificate truststore, see your JVM vendor’s documentation:
[Oracle documentation](https://docs.oracle.com/).

## See Also

- [Managing Anypoint Platform PCE](https://docs.mulesoft.com/private-cloud/latest/operating-about)