---
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title: Troubleshoot Mule Runtime Engine Registration
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/private-cloud/3.2/register-server.md
canonical_url: https://docs.mulesoft.com/private-cloud/3.2/register-server
source_site: docs.mulesoft.com
content_type: documentation
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description: MuleSoft Documentation Site
release: "3.2"
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---
---
product: Anypoint Platform Private Cloud Edition
version: 3.2
---

# Troubleshoot Mule Runtime Engine Registration

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

If you encounter a Mule runtime engine registration error when
[creating a server in Runtime Manager](https://docs.mulesoft.com/runtime-manager/servers-create), you might need to
configure Mule to trust the TLS certificates you are using.

To do so:

1.  Get the public certificate for Anypoint Platform Private Cloud Edition.

2.  Add the certificate to the truststore of the JVM you are using for the Mule runtime engine.

Using the following example, set `$ANYPOINT_DNS` to your DNS for Anypoint Platform Private Cloud
Edition. Replace the keystore location and password for your JVM truststore.

$ keytool -printcert -sslserver $ANYPOINT\_DNS:443 -rfc > /tmp/PCE\_Certificate.cer $ keytool
-importcert -alias anypoint.my-company -keystore <path to keystore> -storepass changeit -file
/tmp/PCE\_Certificate.cer

For more information about the CA certificate truststore, refer to your JVM vendor’s documentation:
for example, [Oracle documentation](https://docs.oracle.com/).