---
schema_version: "1"
id: 41aa03c4d71f92798dd361664322f2143b504d69534ec00fb86a9404ee536e65
title: Unrecognized standard from unrecognized partner
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/partner-manager/latest/ts-unrecognized-standard.md
canonical_url: https://docs.mulesoft.com/partner-manager/latest/ts-unrecognized-standard
source_site: docs.mulesoft.com
content_type: documentation
content_hash: 15807ace1269c701ee59c769de00335cab433c9a4278e5896aecaa865ac697e5
description: MuleSoft Documentation Site
release: 2.x
latest: true
---
---
product: Partner Manager
version: 2.x
is-latest-version: true
---

# `Unrecognized standard from unrecognized partner`

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

You might occasionally see tracking information such as this in the Activity section of Anypoint
Partner Manager:

```xml
Unrecognized standard from unrecognized partner
Received <date>
File <name>
```

## Causes

This information appears in the Activity section when one of the following occurs:

- Partner Manager receives a transmission that is in an unsupported data format: for example,
  receiving a PDF, image, and so forth on receiving endpoints.

- Your partner sends you a valid X12 file but you have not configured a message flow that can accept
  it.

- You do not recognize the partner because you did not set them up in Anypoint Partner Manager.

## Solution

If you encounter any of these situations, verify that your partner is sending valid X12-formatted
files that align with the message flows that you associated with that partner.