--- schema_version: "1" id: 848e3de4941ed827d7561d77d33ddbda249f76d555a173e519a555d0630afee5 title: Getting Analytics and Insights with Integration Intelligence collection: mulesoft version: current locale: en-us portal_url: https://docs.salesforce.com/mulesoft/current/en-us/monitoring/integration-intelligence-dashboards.md canonical_url: https://docs.mulesoft.com/monitoring/integration-intelligence-dashboards source_site: docs.mulesoft.com content_type: documentation content_hash: b546290874d2c9497190b2c1a281c4665a3329d434554b0e0fc55491030cca63 description: Use Integration Intelligence dashboards in the Salesforce ecosystem to analyze Mule app and API metrics from MuleSoft Anypoint Monitoring and get insights into related business data. latest: true --- --- product: Monitoring description: Use Integration Intelligence dashboards in the Salesforce ecosystem to analyze Mule app and API metrics from MuleSoft Anypoint Monitoring and get insights into related business data. keywords: MuleSoft, Anypoint Monitoring, Integration Intelligence, dashboards, Salesforce ecosystem, Mule app analytics, API analytics, business insights --- # Getting Analytics and Insights with Integration Intelligence > For the full documentation index, see: https://docs.mulesoft.com/llms.txt [![](/mulesoft/current/en-us/_/img/icons/info.svg)](/monitoring/#billing) Use dashboards in the Salesforce ecosystem to analyze Mule app and API metrics from Anypoint Monitoring, and get insights into related business data. ![Integration Intelligence Dashboards](/mulesoft/current/en-us/monitoring/_images/ii-dashboards.png)
1Integration Intelligence in the Salesforce Integration app
2Dashboard page in Integration Intelligence
3Built-in dashboards: Apps (default), APIs, Business Insights
4Filters for selecting a time period, apps, and deployment types, such as CloudHub 2.0, in the Apps dashboard
5Navigation to Tableau Next for custom dashboard setup and management

This button’s label changes from Create Dashboard to Manage Dashboard after you provide a dedicated workspace in Tableau Next for custom dashboards in Integration Intelligence.

## Before You Begin Complete the procedures in [Setting Up Integration Intelligence](https://docs.mulesoft.com/monitoring/integration-intelligence-setup). ## Supported Deployment Types For metrics in dashboards, Integration Intelligence supports Mule apps and Mule APIs deployed to these hosts: - CloudHub (**CLOUDHUB**) - CloudHub 2.0 (**CLOUDHUB2**) - Runtime Fabric (**RTF**) - Omni Gateway (**FLEX**) For logs in Integration Intelligence, see [Supported Deployment Types for Logs](https://docs.mulesoft.com/monitoring/integration-intelligence-logs#supported-deployment-types). For information about hosts, see [Runtime Plane Hosting Options](https://docs.mulesoft.com/hosting-home/#runtime-plane-hosting-options). ## Lookback Period Data collection for dashboards begins after you set up Integration Intelligence. From the **Time Period** filter, you can select from predefined ranges for the year (including the fiscal year), month, week, day, or quarter (including the fiscal quarter), or you can select a custom date range. The custom date range selector also indicates the available date range for your data. ## Find Dashboards in Integration Intelligence Integration Intelligence is accessible from Anypoint Platform and through the Salesforce App Launcher: - [Navigate to Dashboards from Anypoint Platform](#nav-insights) - [Navigate to Dashboards from the Salesforce App Launcher](#nav-salesforce) > [!IMPORTANT] After initial ingestion, data can take up to 10 minutes to appear in Integration > Intelligence. The first time you open **Dashboards**, it can take a few additional minutes for the > visualizations to load. ### Navigate to Dashboards from Anypoint Platform Navigate from Anypoint Platform to Integration Intelligence to review dashboards with metrics on your Mule apps, APIs, and business data. ![Banner for navigating to Integration Intelligence from Anypoint Insights](/mulesoft/current/en-us/monitoring/_images/ii-go-to-ii.png) 1. Meet the prerequisites in [Before You Begin](#prereqs). 2. Log in to Anypoint Platform with a user account that has [permission to access Anypoint Monitoring content](https://docs.mulesoft.com/monitoring/am-permissions). 3. Navigate to Anypoint Monitoring: Click **Monitoring** from the Anypoint Platform home page or from the **Runtimes** menu in the header. 4. From the banner in the Anypoint Insights header, click **Go to Integration Intelligence**. Integration Intelligence automatically opens to **Dashboards**, and **Logs** is accessible from the Integration Intelligence sidebar. 5. Select a tab for the dashboard you want to examine: - [**Apps**](#apps) (default) - [**APIs**](#apis) - [**Business Insights**](#business-insights) - A [custom dashboard](#dashboards-custom) created by your team in Tableau Next ### Navigate to Dashboards from the Salesforce App Launcher Integration Intelligence resides in the Integration app. If you’re connected to the Salesforce org that supports your MuleSoft telemetry data, you can navigate directly to your Integration Intelligence dashboards from the App Launcher: 1. Meet the prerequisites in [Before You Begin](#prereqs). 2. From your Salesforce environment, click ![](/mulesoft/current/en-us/monitoring/_images/ii-app-launcher-icon.png) (App Launcher). 3. From the App Launcher, find and select the **Integration** app. The launcher opens to the app’s **Intelligence** tab, which contains your dashboards. 4. Select a tab for the dashboard you want to examine: - [**Apps**](#apps) (default) - [**APIs**](#apis) - [**Business Insights**](#business-insights) - A [custom dashboard](#dashboards-custom) created by your team in Tableau Next ## Analyze Your Mule Apps in a Built-in Dashboard Analyze Mule app metrics in Integration Intelligence: 1. Navigate to the **Apps** dashboard. For guidance, see [Find Dashboards in Integration Intelligence](#nav-ii). 2. Optionally, narrow the scope of apps to review by: - Selecting a range of time to review from the **Time Period** menu. - Selecting one or more Mule apps from the **App** menu. - Selecting a deployment type, such as **CloudHub 2.0** or **Runtime Fabric**, from the **Deployment** menu. 3. Get app metrics: - **Performance Metrics**: Get the total number of apps (**Total Apps**), number of apps with errors (**Apps with Error**), total number of requests to the apps (**Total App Requests**), and the error rate for the apps (**App Error Rate**). - **Apps by Deployment Type**: Hover over the data in the chart to get the number of apps by type, such as apps deployed to CloudHub 2.0. - **Top CPU Utilization**: Check performance by identifying apps that are using the most CPU resources. - **Deployed**: Check average response time, error rate, and request volume of apps over the selected lookback period. ## Analyze Your APIs in a Built-in Dashboard Analyze API metrics in Integration Intelligence: 1. Navigate to the **API** dashboard. For guidance, see [Find Dashboards in Integration Intelligence](#nav-ii). 2. Get metrics on your APIs: - **Performance Metrics**: Get the total number of APIs (**Total APIs**), number of APIs with errors (**APIs with Error**), total number of requests to the APIs (**Total API Requests**), and the error rate for the APIs (**API Error Rate**). - **Request Volume by Location**: View the relative request volume by region, such as United States. - **Top API Consumers by Endpoint**: View relative API endpoint requests ordered by APIs with the most to least requests. - **APIs**: Get the number of clients and request volume for one or more versions of your APIs. 3. To get more detail, such as the number of requests, hover over the data in the charts. ## Get Business Insights from a Built-in Dashboard Get business metrics in Integration Intelligence: 1. Navigate to the **Business Insights** dashboard. For guidance, see [Find Dashboards in Integration Intelligence](#nav-ii). 2. Optionally, select one or more apps to review from the **App** menu. 3. Get business insights for your organization: - **Top 10 Apps by Flow Count**: View apps by their relative flow counts. - **Total Policy Violations**: View the number of policy violations. For a list of policies, see [Policy Availability](https://docs.mulesoft.com/policies/policies-availability-by-gateway#policy-availability). - **App Usage: Flow, Message & Request Totals**: Get the flow count, number of messages, and request volume for selected apps. - **Request Volume by Endpoint (Inbound|Outbound)**: Get the number of inbound and outbound requests from your apps. Hovering over the apps provides the number and type of request metric (for inbound requests, `mulesoft.app._inbound_.requests.sum`, and for outbound, `mulesoft.app._outbound_.requests.sum`). ## Create Custom Dashboards in Tableau Next Custom dashboards are useful for tailoring your analytics experience to your organization’s needs. Use Tableau Next to create custom dashboards for Integration Intelligence. Create visualizations for your dashboard to show metrics on the MuleSoft telemetry data that matters most to your organization. Like Integration Intelligence, Tableau Next is built on the Salesforce Platform. ![Custom Integration Intelligence Dashboard](/mulesoft/current/en-us/monitoring/_images/ii-dashboards-custom.png)
1Integration Intelligence in the Salesforce Integration app
2Dashboard page in Integration Intelligence
3Custom dashboard example in the My Custom Dashboard tab
4Visualization examples

Visualizations are visual representations of your data as a chart or graph.

5Manage Dashboard for access to custom dashboard creation and management features in Tableau Next

This button’s label changes from Create Dashboard to Manage Dashboard after you provide a dedicated workspace in Tableau Next for custom dashboards in Integration Intelligence.

### Before You Begin with Custom Dashboards Before creating custom dashboards and visualizations for Integration Intelligence in Tableau Next: - Acquire one of the permission sets associated with the Tableau Next Creator license so that you can create a dedicated workspace and manage your custom dashboards. A Salesforce Administrator can assign one of these [Tableau Next permission sets](https://help.salesforce.com/s/articleView?id=analytics.tua_governance.htm&type=5): - Tableau Unmetered Platform Analyst - Tableau Next Platform Analyst - Familiarize yourself with Tableau Next basics. See [Learn About Tableau Next](#tableau-next-learn). ### Learn About Tableau Next If you’re new to Tableau Next, it’s important to understand the basics before creating a custom dashboard. Tableau Next is a composable AI analytics platform for turning your data into actionable insights. Use Tableau Next to review, create, and manage your organization’s assets (workspaces, data, semantic models, dashboards, and visualizations). Tableau Next provides in-app resources for learning to work with assets from your organization’s home page. To locate these resources: 1. Navigate to Integration Intelligence dashboards. See [Find Dashboards in Integration Intelligence](#nav-ii) for guidance. 2. From Integration Intelligence, click the ![](/mulesoft/current/en-us/monitoring/_images/ii-app-launcher-icon.png) (App Launcher), and then search for and click **Tableau Next**. ![App Launcher search for Tableau Next](/mulesoft/current/en-us/monitoring/_images/ii-tableau-next-app-launcher.png) For more information, see [Tableau Next Home and Workspaces](https://help.salesforce.com/s/articleView?id=analytics.tua_home_workspace.htm&language=en_US&type=5). 3. Get an introduction to Tableau Next features from the **Getting Started** video and other items under **Recommended for You** in your organization’s home page. 4. Review your organization’s assets: - Any existing workspaces for collecting and managing analytic assets, launching data analysis, and collaborating with your team You’ll require a workspace named **Integration Intelligence - Custom Dashboards** for custom dashboards in Integration Intelligence. - Data, including telemetry data from your Mule apps and APIs, hosted in Data 360 as data lake objects - Semantic models that map data to standardized terms and logic for useful insights You’ll use the **MuleSoft Observability Semantic Model** when creating visualizations for your workspace. - Visualizations that you can add to your own dashboards Visualizations are visual representations of your data as a chart or graph. For more information, see [Tableau Next](https://help.salesforce.com/s/articleView?id=analytics.tua.htm&type=5) on the Salesforce Help site. After familiarizing yourself with Tableau Next, you can proceed to [Configure a Workspace for Your Custom Dashboards](#workspace-configure). ### Configure a Workspace for Your Custom Dashboards Before creating your first custom dashboard for Integration Intelligence, create a workspace named **Integration Intelligence - Custom Dashboards** and connect to **MuleSoft Observability Semantic Model**. This model incorporates Anypoint Monitoring metrics to capture insights on your app and API telemetry data. 1. Meet the prerequisites in [Before You Begin with Custom Dashboards](#prereqs-custom-dashboards). 2. From Integration Intelligence, click **Create Dashboard**. If **Manage Dashboards** appears instead of **Create Dashboard**, your workspace is already set up. 3. Add a blank workspace named **Integration Intelligence - Custom Dashboards**. This required name dedicates the workspace to Integration Intelligence for all custom Integration Intelligence dashboards that you create. For guidance, See [Create a Workspace in Tableau Next](https://help.salesforce.com/s/articleView?id=analytics.tua_workspace_create.htm&type=5). 4. Add the required semantic model to your workspace: 1. Click **Add** and select **Semantic Model** to open **Add Semantic Model**. 2. Under **Add Existing**, click **Semantic Model**. 3. Select and **Add** the model named **MuleSoft Observability Semantic Model**. \+ This model connects to the Integration Intelligence data and metrics required for visualizations (such as charts) that you add to your dashboard. You’re now ready to create a custom dashboard for Integration Intelligence. For guidance see [Configure a Custom Dashboard in Tableau Next](#dashboard-create). ### Configure a Custom Dashboard in Tableau Next Use Tableau Next to configure a custom dashboard with visualizations for Integration Intelligence. You can create one or more dashboards to suit your organization’s needs, and each dashboard can contain multiple visualizations. ![Configuration page for a custom dashboard in Tableau Next](/mulesoft/current/en-us/monitoring/_images/ii-dashboards-custom-edit-view.png)
1A custom dashboard configuration page in Tableau Next

Notice that the dashboard is in the Integration Intelligence - Custom Dashboards workspace so that it can appear in Integration Intelligence.

2A custom dashboard configuration named My Custom Dashboard
3Visualizations in the custom dashboard

Visualizations are visual representations of your data as a chart or graph.

4Tab for Integration Intelligence workspace (Integration Intelligence - Custom Dashboards) in Tableau Next
5Tab for a custom dashboard configuration page
6Content options for visualizations and metrics, and design options for the workspace (such as grid, theme, and background image)

For more information, see Create Effective Dashboards With Tableau Next.

Create a custom dashboard: 1. Meet the prerequisites in [Before You Begin with Custom Dashboards](#prereqs-custom-dashboards). 2. From Integration Intelligence, click **Manage Dashboards** to open your workspace for your custom Integration Intelligence dashboards and related assets. If **Create Dashboard** is present instead of **Manage Dashboard**, [set up a dedicated workspace in Tableau Next](#workspace-configure) before creating a dashboard. For more guidance, see the Tableau Next documentation [Create a Workspace in Tableau Next](https://help.salesforce.com/s/articleView?id=analytics.tua_workspace_create.htm&type=5). 3. Add the asset **MuleSoft Observability Semantic Model** to your custom dashboard: From the **Add** menu, select **Existing Asset**, and then add the existing MuleSoft model to the workspace. For more guidance, see [Create or Add an Asset in a Workspace](https://help.salesforce.com/s/articleView?id=analytics.tua_workspace_asset.htm&type=5). 4. Create a custom dashboard with visualizations. For guidance, see [Create Visualizations and Dashboards in Tableau Next](https://help.salesforce.com/s/articleView?id=analytics.tua_create.htm&language=en_US&type=5). 5. After creating your custom dashboard and visualization, view the dashboard in Integration Intelligence by clicking the tab for your custom dashboard. For help opening Integration Intelligence, see [Find Dashboards in Integration Intelligence](#nav-ii). ## Copy, Download, or Explore Metrics Copy or download an image of any chart or table in a dashboard, or open a page dedicated to specific metrics. 1. In a chart or table in a dashboard, click an empty area, and then hover to display a ![](/mulesoft/current/en-us/monitoring/_images/ii-menu-arrow-icon.png) (menu arrow). 2. Click ![](/mulesoft/current/en-us/monitoring/_images/ii-menu-arrow-icon.png) (menu arrow). 3. Select an option: - **Copy Image**: Copies a screenshot of the chart or table to your clipboard. - **Download Image**: Downloads a screenshot of the chart or table to your local drive. - **Explore**: Opens a new tab that contains the selected chart or table on a full page. You can also add the chart to an existing dashboard or create a dashboard for the chart from this page. ## See Also - [Tableau Next Learning Resources](https://help.salesforce.com/s/articleView?id=analytics.tua_learning_resources.htm&type=5)