---
schema_version: "1"
id: 8963592e00dee96f9761681c0e74684b1ed40bdf4480d02287aa09a34eebc75e
title: Microsoft Dynamics CRM Connector 3.2
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/index.md
canonical_url: https://docs.mulesoft.com/microsoft-dynamics-crm-connector/latest/
source_site: docs.mulesoft.com
content_type: documentation
content_hash: 055062a18b9cac4178d7e8c3191c3ad03785e23604d696f95bbe02ac117ddfbf
description: MuleSoft Documentation Site
release: "3.2"
latest: true
---
---
product: Microsoft Dynamics CRM Connector
version: 3.2
is-latest-version: true
---

# Microsoft Dynamics CRM Connector 3.2

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

Anypoint Connector for Microsoft Dynamics CRM enables Mule apps to interact with Microsoft Dynamics
CRM’s SOAP Organization Service.

For compatibility information and fixed issues, see the release notes.

## Before You Begin

To use this connector, you must be familiar with:

- Microsoft Dynamics CRM API

- Anypoint Connectors

- Mule runtime engine (Mule)

- Elements and global elements in a Mule flow

- How to create a Mule app using Anypoint Studio (Studio)

Before creating an app, you must have login credentials for Microsoft Dynamics CRM SOAP Organization
Service to test your connection to your target resource.

Any created or expired date in the Web service header created by the Microsoft CRM instance must
conform to the constraints specified in the Basic Security Profile validation for Web services,
`[http://www.ws-i.org/Profiles/BasicSecurityProfile-1.0.html](http://www.ws-i.org/Profiles/BasicSecurityProfile-1.0.html)`,
as summarized below:

- A created or expired date must not contain a seconds value with more than three digits to the
  right of the decimal (milliseconds).

- A created or expired date that contains a seconds value must specify a seconds value less than 60.

- A created or expired date must not include the ValueType attribute.

- A created or expired date must contain time values in UTC format, as specified by the XML Schema
  type (dateTime).

## Add a POM File Depedency

```xml
<dependency>
  <groupId>com.mulesoft.connectors</groupId>
  <artifactId>mule-microsoft-dynamics-crm-connector</artifactId>
  <version>x.x.x</version>
  <classifier>mule-plugin</classifier>
</dependency>
```

Replace `x.x.x` with the version that corresponds to the connector you are using.

To obtain the most up-to-date `pom.xml` file information:

1.  Go to [Anypoint Exchange](https://www.mulesoft.com/exchange/).

2.  In Exchange, click **Login** and supply your Anypoint Platform username and password.

3.  In Exchange, search for `<connector-name>`.

4.  Select the connector.

5.  Click **Dependency Snippets** near the upper right of the screen.

## Add the Connector to a Studio Project

Anypoint Studio provides two ways to add the connector to your Studio project: from the Exchange
button in the Studio taskbar or from the Mule Palette view.

1.  In Studio, create a Mule project.

2.  In the **Mule Palette** view, click **(X) Search in Exchange**.

3.  In **Add Modules to Project**, type `crm` in the search field.

4.  Click this connector’s name in **Available modules**.

5.  Click **Add**.

6.  Click **Finish**.

### Configure the Connector in Studio

1.  Drag the connector to the Studio Canvas.

2.  To create a global element for the connector, set these fields:

    Online Authentication (Default):

    - Username: Enter the Dynamics CRM username.

    - Password: Enter the corresponding password.

    - Organization Service URL: Enter the corresponding organization service URL.

    - Authentication retries: Enter the desired number of retries for authentication.

    - Disable cn check: Choose if you want to bypass SSL Certificates.

      ![Credentials configuration](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-online-config.png)

## Use Case - Microsoft Dynamics CRM Operations Demo

This demo includes the following options:

- Return all accounts: `http://localhost:8081/accounts`

- Query accounts by name containing a substring: `http://localhost:8081/query-accounts?name=li`

- Create a new account with the specified name:
  `http://localhost:8081/create-account?name=your-account-name`

- Retrieve account by ID: `http://localhost:8081/retrieve-account?accountid={account-guid}`

- Delete an account: `http://localhost:8081/delete-account?accountid={account-guid}`

- Return all contacts: `http://localhost:8081/contacts`

- Return all contacts for an account:
  `http://localhost:8081/contacts-by-account?accountid={account-guid}`

- Associate a contact to an account:
  `http://localhost:8081/associate?accountid={account-guid}&contactid={contact-guid}`

- Disassociate a contact from an account:
  `http://localhost:8081/disassociate?accountid={account-guid}&contactid={contact-guid}`

- Create an opportunity:
  `http://localhost:8081/create-opportunity?accountid={account-guid}&contactid={contact-guid}`

- Query opportunities by parent account:
  `http://localhost:8081/opportunities-by-account?accountid={account-guid}`

- Activate an account by executing the `SetState` operation:
  `http://localhost:8081/activate-account?accountid={account-guid}`

- Deactivate an account by executing the `SetState` operation:
  `http://localhost:8081/deactivate-account?accountid={account-guid}`

- Create multiple entities in a single request: `http://localhost:8081/create-multiple`

- Update the property 'Description' of multiple contacts in a single request:
  `http://localhost:8081/update-multiple`

- Retrieve updated contacts: `http://localhost:8081/updated-contacts`

- Delete multiple contacts in a single request: `http://localhost:8081/delete-multiple`

### Use Case Studio Visual Flow

![Studio app flows for all accounts, query account by name, and create account](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-demo-01.png)

![Studio app flows for deleting account, retrieving account, all contacts, and getting associated contacts](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-demo-02.png)

![Studio app flows for associate contact to account, disassociate contact to account, get opportunities, and create opportunity](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-demo-03.png)

![Studio app flows for execute and activate account, execute and deactivate account, create multiple contacts, and delete multiple contacts](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-demo-04.png)

![Studio app flows for updating multiple contacts and retrieving and updating contacts](/mulesoft/current/en-us/microsoft-dynamics-crm-connector/latest/_images/ms-dynamics-crm-demo-05.png)

### Use Case XML Flow

```xml
<?xml version="1.0" encoding="UTF-8"?>

<mule xmlns:ee="http://www.mulesoft.org/schema/mule/ee/core"
    xmlns:microsoft-dynamics-crm="http://www.mulesoft.org/schema/mule/microsoft-dynamics-crm"
    xmlns:http="http://www.mulesoft.org/schema/mule/http"
    xmlns="http://www.mulesoft.org/schema/mule/core"
    xmlns:doc="http://www.mulesoft.org/schema/mule/documentation"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://www.mulesoft.org/schema/mule/core
    http://www.mulesoft.org/schema/mule/core/current/mule.xsd
    http://www.mulesoft.org/schema/mule/http
    http://www.mulesoft.org/schema/mule/http/current/mule-http.xsd
    http://www.mulesoft.org/schema/mule/microsoft-dynamics-crm
    http://www.mulesoft.org/schema/mule/microsoft-dynamics-crm/current/mule-microsoft-dynamics-crm.xsd
    http://www.mulesoft.org/schema/mule/ee/core http://www.mulesoft.org/schema/mule/ee/core/current/mule-ee.xsd">
    <configuration-properties file="mule-app.properties"/>

    <http:listener-config
        name="HTTP_Listener_config"
        doc:name="HTTP Listener config" >
        <http:listener-connection
        host="localhost"
        port="8081" />
    </http:listener-config>
    <microsoft-dynamics-crm:dynamics-crm-config
        name="Microsoft_Dynamics_CRM_Dynamics_CRM"
        doc:name="Microsoft Dynamics CRM Dynamics CRM" >
        <microsoft-dynamics-crm:online-connection
            username="${username}"
            password="${password}"
            organizationServiceUrl="${organizationServiceUrl}"
            authenticationRetries="${authenticationRetries}" />
    </microsoft-dynamics-crm:dynamics-crm-config>
    <flow name="crm-all-accounts"  >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/accounts"/>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[dsql:SELECT accountid,name,statecode,statuscode FROM account]]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-query-account-by-name"  >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/query-accounts"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
{
    "query" : "dsql:SELECT accountid,name,statecode,statuscode FROM account WHERE name LIKE '%" ++ attributes.queryParams.name ++ "%'"
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[#[payload.query]]]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-create-account" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/create-account"/>
        <ee:transform doc:name="Transform Message"  >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
{
    "name": attributes.queryParams.name
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:create
            logicalName="account"
            doc:name="Create"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-delete-account"
        config-ref="HTTP_Listener_config"
        path="/delete-account"/>
        <microsoft-dynamics-crm:delete
            logicalName="account"
            id="#[attributes.queryParams.accountid]"
            doc:name="Delete"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM" />
    </flow>
    <flow name="crm-retrieve-account" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/retrieve-account"/>
        <microsoft-dynamics-crm:retrieve
            logicalName="account"
            id="#[attributes.queryParams.accountid]"
            doc:name="Retrieve"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM" />
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-all-contacts" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/contacts"/>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[dsql:SELECT accountid,contactid,firstname,lastname FROM contact]]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-get-associated-contacts" >
        <http:listener doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/contacts-by-account"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
{
    "query" : "dsql:SELECT contactid, accountidname, parentcustomerid_referenceto_account FROM contact WHERE parentcustomerid_referenceto_account = '" ++ attributes.queryParams.accountid ++ "'"
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[#[payload.query]]]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-associate-contact-to-account" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/associate"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
[
    attributes.queryParams.contactid
]]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:associate
            logicalName="account"
            relatedEntitiesIds="#[payload]"
            doc:name="Associate"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"
            relationshipSchemaName="contact_customer_accounts"
            id="#[attributes.queryParams.accountid]"
            relationshipEntityRoleIsReferenced="true"/>
    </flow>
    <flow name="crm-disassociate-contact-to-account" >
        <http:listener doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/disassociate"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
[
    attributes.queryParams.contactid
]]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:disassociate
            doc:name="Disassociate"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"
            logicalName="account"
            id="#[attributes.queryParams.accountid]"
            relationshipEntityRoleIsReferenced="true"
            relationshipSchemaName="contact_customer_accounts"
            relatedEntitiesIds="#[payload]"/>
    </flow>
    <flow name="crm-get-opportunities" >
        <http:listener doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/opportunities-by-account"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
{
    "query" : "dsql:SELECT accountid_referenceto_account,accountidname,customerid_referenceto_contact,name,parentaccountid_referenceto_account FROM opportunity WHERE parentaccountid_referenceto_account = '" ++ attributes.queryParams.accountid ++ "'"
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[#[payload.query]]]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-create-opportunity" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/create-opportunity"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
{
    "parentaccountid_referenceto_account": attributes.queryParams.accountid,
    "contactid_referenceto_contact": attributes.queryParams.contactid,
    "name": "unique opportunity",
    "timeline": 2
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:create
            logicalName="opportunity"
            doc:name="Create"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-execute-activate-account" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/activate-account"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
{
    "entityMoniker": {
        "id": {
            "value": attributes.queryParams.accountid,
        },
        "logicalName": "account"
    },
    "state": {
        "value": 0
    },
    "status": {
        "value": 1
    }
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:execute
            requestName="SetState" doc:name="Execute"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-execute-deactivate-account" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/deactivate-account"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
{
    "entityMoniker": {
        "id": {
            "value": attributes.queryParams.accountid,
        },
        "logicalName": "account"
    },
    "state": {
        "value": 1
    },
    "status": {
        "value": 2
    }
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:execute
            doc:name="Execute"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"
            requestName="SetState"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-create-multiple-contacts" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/create-multiple"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
[
    {
      "fullname":"Contact1",
      "address1_city":"DemoCity",
      "description":"Demo contact 1"
    },
    {
      "fullname":"Contact2",
      "address1_city":"DemoCity",
      "description":"Demo contact 2"
    },
    {
      "fullname":"Contact3",
      "address1_city":"DemoCity",
      "description":"Demo contact 3"
    }
]]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:create-multiple
            logicalName="contact"
            doc:name="Create multiple"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-delete-multiple" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/delete-multiple"/>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[dsql:SELECT contactid FROM contact WHERE address1_city = 'DemoCity']]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
payload.*contactid
]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:delete-multiple
            logicalName="contact"
            ids="#[payload]"
            doc:name="Delete multiple"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM"/>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-update-multiple-contacts" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/update-multiple"/>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[dsql:SELECT contactid,description FROM contact WHERE address1_city = 'DemoCity']]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/java
---
updates: payload map (item, index) -> {
      "contactid" : item.contactid,
      "description" : "Updated Description"
}]]></ee:set-payload>
            </ee:message>
        </ee:transform>
        <microsoft-dynamics-crm:update-multiple
            logicalName="contact"
            doc:name="Update multiple"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:list-of-attributes ><![CDATA[#[payload.updates]]]></microsoft-dynamics-crm:list-of-attributes>
        </microsoft-dynamics-crm:update-multiple>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
    <flow name="crm-retrieve-update-contacts" >
        <http:listener
            doc:name="Listener"
            config-ref="HTTP_Listener_config"
            path="/updated-contacts"/>
        <microsoft-dynamics-crm:retrieve-multiple-by-query
            doc:name="Retrieve multiple by query"
            config-ref="Microsoft_Dynamics_CRM_Dynamics_CRM">
            <microsoft-dynamics-crm:query ><![CDATA[dsql:SELECT contactid,description FROM contact WHERE address1_city = 'DemoCity']]></microsoft-dynamics-crm:query>
        </microsoft-dynamics-crm:retrieve-multiple-by-query>
        <ee:transform doc:name="Transform Message" >
            <ee:message >
                <ee:set-payload ><![CDATA[%dw 2.0
output application/json
---
payload]]></ee:set-payload>
            </ee:message>
        </ee:transform>
    </flow>
</mule>
```

## See Also

- [Introduction to Anypoint Connectors](https://docs.mulesoft.com/connectors/introduction/introduction-to-anypoint-connectors)

- [Use Exchange to Discover Connectors, Templates, and Examples](https://docs.mulesoft.com/connectors/introduction/intro-use-exchange)

- [Microsoft Dynamics CRM Connector Reference](https://docs.mulesoft.com/microsoft-dynamics-crm-connector/latest/ms-dynamics-crm-connector-reference)

- [Salesforce Help](https://help.salesforce.com)