---
schema_version: "1"
id: 1ffab59b0e1fa3647c31bf89e1d701104a9ed2e61b0ea84ff22b0ac51d1f4dd4
title: Intercom Connector Module Connector Reference
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/intercom-connector/latest/intercom-connector-reference.md
canonical_url: https://docs.mulesoft.com/intercom-connector/latest/intercom-connector-reference
source_site: docs.mulesoft.com
content_type: documentation
content_hash: bbf58f56e472cddadc76ce89bd6c55b9887eee67adedfe2c3c71619a03786da1
description: MuleSoft Documentation Site
release: "1.0"
latest: true
---
---
product: Intercom Connector
version: 1.0
is-latest-version: true
---

# Intercom Connector Module Connector Reference

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

Anypoint Connector for Intercom (Intercom Connector) synchronizes data and automates business
processes between Google Sheets and third-party applications, either on-premises or in the cloud.

## Configurations

---

### Config

#### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Name</p></td><td><p>String</p></td><td><p>The name for this configuration. Connectors reference the configuration with this name.</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Connection</p></td><td><div><div><p><a href="#Config_Auth">Auth Connection Provider</a></p></div></div></td><td><p>The connection types to provide to this configuration.</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td><p>1</p></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td><p>MINUTES</p></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO will automatically define the best strategy based on the request content.</p></td><td><p>AUTO</p></td><td></td></tr><tr><td><p>Name</p></td><td><div><div><p>String</p></div></div></td><td><p>The identifier of this element used to reference it in other components</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Expiration Policy</p></td><td><div><div><p><a href="#ExpirationPolicy">Expiration Policy</a></p></div></div></td><td><p>Configures the minimum amount of time that a dynamic configuration instance can remain idle before the runtime considers it eligible for expiration. This does not mean that the platform expires the instance at the exact moment that it becomes eligible. The runtime purges the instances when it sees fit.</p></td><td></td><td></td></tr></tbody></table>

#### Connection Types

##### Auth Connection Provider

Use OAuth 2.0 to delegate user authentication to the service hosting the user account. For more
information, refer to
[Configuring OAuth 2.0 for Connectors](https://docs.mulesoft.com/connectors/introduction/intro-config-oauth2),
[Configuring OAuth 2.0 for Connectors on CloudHub](https://docs.mulesoft.com/connectors/introduction/intro-config-oauth2-cloudhub),
or [OAuth Support in the SDK](https://docs.mulesoft.com/mule-sdk/latest/oauth).

###### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Default Headers</p></td><td><div><div><p>Array of <a href="#DefaultHeader">Default Header</a></p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Query Parameters</p></td><td><div><div><p>Array of <a href="#DefaultQueryParam">Default Query Param</a></p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Connection Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for establishing connections to the remote service</p></td><td><p>30</p></td><td></td></tr><tr><td><p>Connection Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Connection Timeout</p></td><td><p>SECONDS</p></td><td></td></tr><tr><td><p>Use Persistent Connections</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>If false, each connection is closed after the first request is completed.</p></td><td><p>true</p></td><td></td></tr><tr><td><p>Max Connections</p></td><td><div><div><p>Number</p></div></div></td><td><p>The maximum number of outbound connections that are kept open at the same time</p></td><td><p>-1</p></td><td></td></tr><tr><td><p>Connection Idle Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>A timeout for how long a connection can remain idle before it is closed</p></td><td><p>30</p></td><td></td></tr><tr><td><p>Connection Idle Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the connection Idle Timeout</p></td><td><p>SECONDS</p></td><td></td></tr><tr><td><p>Proxy Config</p></td><td><div><div><p><a href="#Proxy">Proxy</a></p></div></div></td><td><p>Reusable configuration element for outbound connections through a proxy</p></td><td></td><td></td></tr><tr><td><p>Stream Response</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Whether or not received responses should be streamed</p></td><td><p>false</p></td><td></td></tr><tr><td><p>Response Buffer Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>The space in bytes for the buffer where the HTTP response will be stored.</p></td><td><p>-1</p></td><td></td></tr><tr><td><p>Base Uri</p></td><td><div><div><p>String</p></div></div></td><td><p>Parameter base URI, each instance/tenant gets its own</p></td><td><p><code>https://api.intercom.io</code></p></td><td></td></tr><tr><td><p>TLS Configuration</p></td><td><div><div><p><a href="#Tls">Tls</a></p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Reconnection</p></td><td><div><div><p><a href="#Reconnection">Reconnection</a></p></div></div></td><td><p>When the application is deployed, a connectivity test is performed on all connectors. If set to true, deployment fails if the test doesn’t pass after exhausting the associated reconnection strategy.</p></td><td></td><td></td></tr><tr><td><p>Consumer Key</p></td><td><div><div><p>String</p></div></div></td><td><p>The OAuth consumerKey as registered with the service provider</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Consumer Secret</p></td><td><div><div><p>String</p></div></div></td><td><p>The OAuth consumerSecret as registered with the service provider</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Authorization Url</p></td><td><div><div><p>String</p></div></div></td><td><p>The service provider’s authorization endpoint URL</p></td><td><p><code>https://app.intercom.com/oauth</code></p></td><td></td></tr><tr><td><p>Access Token Url</p></td><td><div><div><p>String</p></div></div></td><td><p>The service provider’s accessToken endpoint URL</p></td><td><p><code>https://api.intercom.io/auth/eagle/token</code></p></td><td></td></tr><tr><td><p>Scopes</p></td><td><div><div><p>String</p></div></div></td><td><p>The OAuth scopes to be requested during the dance. If not provided, it defaults to those in the annotation</p></td><td></td><td></td></tr><tr><td><p>Resource Owner Id</p></td><td><div><div><p>String</p></div></div></td><td><p>The resourceOwnerId which each component should use if it doesn’t reference otherwise.</p></td><td></td><td></td></tr><tr><td><p>Before</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a flow to execute right before starting the OAuth dance</p></td><td></td><td></td></tr><tr><td><p>After</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a flow to execute right after an accessToken has been received</p></td><td></td><td></td></tr><tr><td><p>Listener Config</p></td><td><div><div><p>String</p></div></div></td><td><p>A reference to a &lt;http:listener-config /&gt; to use to create the listener that catches the access token callback endpoint.</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Callback Path</p></td><td><div><div><p>String</p></div></div></td><td><p>The path of the access token callback endpoint</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Authorize Path</p></td><td><div><div><p>String</p></div></div></td><td><p>The path of the local http endpoint which triggers the OAuth dance</p></td><td></td><td><p>x</p></td></tr><tr><td><p>External Callback Url</p></td><td><div><div><p>String</p></div></div></td><td><p>If the callback endpoint is behind a proxy or should be accessed through a non direct URL, use this parameter to tell the OAuth provider the URL it should use to access the callback</p></td><td></td><td></td></tr><tr><td><p>Object Store</p></td><td><div><div><p>String</p></div></div></td><td><p>A reference to the object store that should be used to store each resource owner id’s data. If not specified, runtime will automatically provision the default one.</p></td><td></td><td></td></tr></tbody></table>

## Supported Operations

- [Create Contact](#CreateContacts)

- [Archive Contact](#CreateContactsArchiveById)

- [Search Contact](#CreateContactsSearch)

- [Open Conversation](#CreateConversationsPartsById)

- [Reply To Conversation](#CreateConversationsReplyByLast)

- [Search for Conversations](#CreateConversationsSearch)

- [Get Contact](#GetContactsById)

- [Unauthorize](#Unauthorize)

- [Update Contact](#UpdateContactsById)

## Associated Sources

- [On New Contact Trigger](#OnNewContactTrigger)

- [On New Conversation Trigger](#OnNewConversationTrigger)

## Operations

## Create Contact

`<mule-intercom-connector:create-contacts>`

Creates a new contact using the Intercom API’s create contact request This operation makes an HTTP
POST request to the /contacts endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Create-Contact-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO automatically defines the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Archive Contact

`<mule-intercom-connector:create-contacts-archive-by-id>`

Archives a single contact using the Intercom API’s archive contact request This operation makes an
HTTP POST request to the /contacts/{id}/archive endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>id</p></td><td><div><div><p>String</p></div></div></td><td><p>id</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td><p>#[null]</p></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO automatically defines the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Search Contact

`<mule-intercom-connector:create-contacts-search>`

Searches for a contact using the Intercom API’s search for contacts request This operation makes an
HTTP POST request to the /contacts/search endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Search-Contact-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Output Mime Type</p></td><td><div><div><p>String</p></div></div></td><td><p>The mime type of the payload that this operation outputs.</p></td><td></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryIterable">Repeatable In Memory Iterable</a></p></li><li><p><a href="#RepeatableFileStoreIterable">Repeatable File Store Iterable</a></p></li><li><p>non-repeatable-iterable</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO will automatically define the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Array of Any</p></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Open Conversation

`<mule-intercom-connector:create-conversations-parts-by-id>`

Opens a conversation that is snoozed or closed using the Intercom API’s open conversation request.
This operation makes an HTTP POST request to the /conversations/{id}/parts endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>id</p></td><td><div><div><p>String</p></div></div></td><td><p>id</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Open-Conversation-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO will automatically define the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Reply To Conversation

`<mule-intercom-connector:create-conversations-reply-by-last>`

Replies to a conversation with a message from an admin or on behalf of a contact, or with a note for
admins. Using Intercom Api’s reply to a conversation request This operation makes an HTTP POST
request to the /conversations/{last}/reply endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>last</p></td><td><div><div><p>String</p></div></div></td><td><p>last</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Reply-Conversation-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO automatically defines the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Search for Conversations

`<mule-intercom-connector:create-conversations-search>`

Searches for an operation Using Intercom Api’s search for a conversation request This operation
makes an HTTP POST request to the /conversations/search endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Search-Conversations-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Output Mime Type</p></td><td><div><div><p>String</p></div></div></td><td><p>The mime type of the payload that this operation outputs.</p></td><td></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryIterable">Repeatable In Memory Iterable</a></p></li><li><p><a href="#RepeatableFileStoreIterable">Repeatable File Store Iterable</a></p></li><li><p>non-repeatable-iterable</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO will automatically define the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Array of Any</p></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Get Contact

`<mule-intercom-connector:get-contacts-by-id>`

Retrieves contact by id using the Intercom API’s retrieve contact request This operation makes an
HTTP GET request to the /contacts/{id} endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>id</p></td><td><div><div><p>String</p></div></div></td><td><p>id</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td><p>#[null]</p></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO automatically defines the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Unauthorize

`<mule-intercom-connector:unauthorize>`

Deletes all the access token information of a given resource owner id so that it’s impossible to
execute any operation for that user without doing the authorization dance again

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Resource Owner Id</p></td><td><div><div><p>String</p></div></div></td><td><p>The id of the resource owner which access should be invalidated</p></td><td></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

## Update Contact

`<mule-intercom-connector:update-contacts-by-id>`

Updates a contact using the Intercom API’s update a contact request This operation makes an HTTP PUT
request to the /contacts/{id} endpoint

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>id</p></td><td><div><div><p>String</p></div></div></td><td><p>id</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Update-Contact-Request</p></td><td><div><div><p>Any</p></div></div></td><td><p>The content to use</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Custom Query Parameters</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Custom Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Response Timeout</p></td><td><div><div><p>Number</p></div></div></td><td><p>The timeout for request to the remote service.</p></td><td></td><td></td></tr><tr><td><p>Response Timeout Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the Response Timeout}</p></td><td></td><td></td></tr><tr><td><p>Streaming Type</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>AUTO</p></li><li><p>ALWAYS</p></li><li><p>NEVER</p></li></ul></div></div></td><td><p>Defines if the request should be sent using streaming. Setting the value to AUTO will automatically define the best strategy based on the request content.</p></td><td></td><td></td></tr><tr><td><p>Target Variable</p></td><td><div><div><p>String</p></div></div></td><td><p>The name of a variable to store the operation’s output.</p></td><td></td><td></td></tr><tr><td><p>Target Value</p></td><td><div><div><p>String</p></div></div></td><td><p>An expression to evaluate against the operation’s output and store the expression outcome in the target variable</p></td><td><p>#[payload]</p></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

### Throws

- MULE-INTERCOM-CONNECTOR:BAD\_REQUEST

- MULE-INTERCOM-CONNECTOR:CLIENT\_ERROR

- MULE-INTERCOM-CONNECTOR:CONNECTIVITY

- MULE-INTERCOM-CONNECTOR:INTERNAL\_SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:NOT\_ACCEPTABLE

- MULE-INTERCOM-CONNECTOR:NOT\_FOUND

- MULE-INTERCOM-CONNECTOR:RETRY\_EXHAUSTED

- MULE-INTERCOM-CONNECTOR:SERVER\_ERROR

- MULE-INTERCOM-CONNECTOR:SERVICE\_UNAVAILABLE

- MULE-INTERCOM-CONNECTOR:TIMEOUT

- MULE-INTERCOM-CONNECTOR:TOO\_MANY\_REQUESTS

- MULE-INTERCOM-CONNECTOR:UNAUTHORIZED

- MULE-INTERCOM-CONNECTOR:UNSUPPORTED\_MEDIA\_TYPE

## Sources

## On New Contact Trigger

`<mule-intercom-connector:on-new-contact-trigger>`

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Created at</p></td><td><div><div><p>Number</p></div></div></td><td><p>Timestamp value as lower bound for new contacts</p></td><td></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Primary Node Only</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Whether this source should only be executed on the primary node when running in Cluster</p></td><td></td><td></td></tr><tr><td><p>Scheduling Strategy</p></td><td><div><div><p>scheduling-strategy</p></div></div></td><td><p>Configures the scheduler that triggers the polling</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Redelivery Policy</p></td><td><div><div><p><a href="#RedeliveryPolicy">Redelivery Policy</a></p></div></div></td><td><p>Defines a policy for processing the redelivery of the same message</p></td><td></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

## On New Conversation Trigger

`<mule-intercom-connector:on-new-conversation-trigger>`

### Parameters

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Name</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Configuration</p></td><td><p>String</p></td><td><p>The name of the configuration used</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Created at</p></td><td><div><div><p>Number</p></div></div></td><td><p>Timestamp value as lower bound for new conversations</p></td><td></td><td></td></tr><tr><td><p>Config Ref</p></td><td><div><div><p>ConfigurationProvider</p></div></div></td><td><p>The name of the configuration to use to execute this component</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Primary Node Only</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Whether this source should only be executed on the primary node when running in Cluster</p></td><td></td><td></td></tr><tr><td><p>Scheduling Strategy</p></td><td><div><div><p>scheduling-strategy</p></div></div></td><td><p>Configures the scheduler that triggers the polling</p></td><td></td><td><p>x</p></td></tr><tr><td><p>Streaming Strategy</p></td><td><div><div><ul><li><p><a href="#RepeatableInMemoryStream">Repeatable In Memory Stream</a></p></li><li><p><a href="#RepeatableFileStoreStream">Repeatable File Store Stream</a></p></li><li><p>non-repeatable-stream</p></li></ul></div></div></td><td><p>Configure to use repeatable streams.</p></td><td></td><td></td></tr><tr><td><p>Redelivery Policy</p></td><td><div><div><p><a href="#RedeliveryPolicy">Redelivery Policy</a></p></div></div></td><td><p>Defines a policy for processing the redelivery of the same message</p></td><td></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>A retry strategy in case of connectivity errors</p></td><td></td><td></td></tr></tbody></table>

### Output

<table><colgroup><col> <col></colgroup><tbody><tr><td><p>Type</p></td><td><p>Any</p></td></tr><tr><td><p>Attributes Type</p></td><td><div><div><p><a href="#HttpResponseAttributes">Http Response Attributes</a></p></div></div></td></tr></tbody></table>

### For Configurations

- [Config](#Config)

## Types

### Default Header

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Key</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Value</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr></tbody></table>

### Default Query Param

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Key</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Value</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr></tbody></table>

### Proxy

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Host</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Port</p></td><td><div><div><p>Number</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Username</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Password</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Non Proxy Hosts</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td></td></tr></tbody></table>

### Tls

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Enabled Protocols</p></td><td><div><div><p>String</p></div></div></td><td><p>A comma separated list of protocols enabled for this context.</p></td><td></td><td></td></tr><tr><td><p>Enabled Cipher Suites</p></td><td><div><div><p>String</p></div></div></td><td><p>A comma separated list of cipher suites enabled for this context.</p></td><td></td><td></td></tr><tr><td><p>Trust Store</p></td><td><div><div><p><a href="#TrustStore">Trust Store</a></p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Key Store</p></td><td><div><div><p><a href="#KeyStore">Key Store</a></p></div></div></td><td></td><td></td><td></td></tr><tr><td><p>Revocation Check</p></td><td><div><div><ul><li><p><a href="#StandardRevocationCheck">Standard Revocation Check</a></p></li><li><p><a href="#CustomOcspResponder">Custom Ocsp Responder</a></p></li><li><p><a href="#CrlFile">Crl File</a></p></li></ul></div></div></td><td></td><td></td><td></td></tr></tbody></table>

### Trust Store

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Path</p></td><td><div><div><p>String</p></div></div></td><td><p>The location (that is resolved relative to the current classpath and file system, if possible) of the trust store.</p></td><td></td><td></td></tr><tr><td><p>Password</p></td><td><div><div><p>String</p></div></div></td><td><p>The password used to protect the trust store.</p></td><td></td><td></td></tr><tr><td><p>Type</p></td><td><div><div><p>String</p></div></div></td><td><p>The type of store used.</p></td><td></td><td></td></tr><tr><td><p>Algorithm</p></td><td><div><div><p>String</p></div></div></td><td><p>The algorithm used by the trust store.</p></td><td></td><td></td></tr><tr><td><p>Insecure</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>If true, no certificate validations will be performed, rendering connections vulnerable to attacks. Use at your own risk.</p></td><td></td><td></td></tr></tbody></table>

### Key Store

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Path</p></td><td><div><div><p>String</p></div></div></td><td><p>The location (that is resolved relative to the current classpath and file system, if possible) of the key store.</p></td><td></td><td></td></tr><tr><td><p>Type</p></td><td><div><div><p>String</p></div></div></td><td><p>The type of store used.</p></td><td></td><td></td></tr><tr><td><p>Alias</p></td><td><div><div><p>String</p></div></div></td><td><p>When the key store contains many private keys, this attribute indicates the alias of the key that should be used. If not defined, the first key in the file is used by default.</p></td><td></td><td></td></tr><tr><td><p>Key Password</p></td><td><div><div><p>String</p></div></div></td><td><p>The password used to protect the private key.</p></td><td></td><td></td></tr><tr><td><p>Password</p></td><td><div><div><p>String</p></div></div></td><td><p>The password used to protect the key store.</p></td><td></td><td></td></tr><tr><td><p>Algorithm</p></td><td><div><div><p>String</p></div></div></td><td><p>The algorithm used by the key store.</p></td><td></td><td></td></tr></tbody></table>

### Standard Revocation Check

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Only End Entities</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Only verify the last element of the certificate chain.</p></td><td></td><td></td></tr><tr><td><p>Prefer Crls</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Try CRL instead of OCSP first.</p></td><td></td><td></td></tr><tr><td><p>No Fallback</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Do not use the secondary checking method (the one not selected before).</p></td><td></td><td></td></tr><tr><td><p>Soft Fail</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Avoid verification failure when the revocation server can not be reached or is busy.</p></td><td></td><td></td></tr></tbody></table>

### Custom Ocsp Responder

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Url</p></td><td><div><div><p>String</p></div></div></td><td><p>The URL of the OCSP responder.</p></td><td></td><td></td></tr><tr><td><p>Cert Alias</p></td><td><div><div><p>String</p></div></div></td><td><p>Alias of the signing certificate for the OCSP response (must be in the trust store), if present.</p></td><td></td><td></td></tr></tbody></table>

### Crl File

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Path</p></td><td><div><div><p>String</p></div></div></td><td><p>The path to the CRL file.</p></td><td></td><td></td></tr></tbody></table>

### Reconnection

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Fails Deployment</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>When the application is deployed, a connectivity test is performed on all connectors. If set to true, deployment fails if the test doesn’t pass after exhausting the associated reconnection strategy.</p></td><td></td><td></td></tr><tr><td><p>Reconnection Strategy</p></td><td><div><div><ul><li><p><a href="#Reconnect">Reconnect</a></p></li><li><p><a href="#ReconnectForever">Reconnect Forever</a></p></li></ul></div></div></td><td><p>The reconnection strategy to use.</p></td><td></td><td></td></tr></tbody></table>

### Reconnect

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Frequency</p></td><td><div><div><p>Number</p></div></div></td><td><p>How often in milliseconds to reconnect</p></td><td></td><td></td></tr><tr><td><p>Blocking</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>If false, the reconnection strategy will run in a separate, non-blocking thread</p></td><td></td><td></td></tr><tr><td><p>Count</p></td><td><div><div><p>Number</p></div></div></td><td><p>How many reconnection attempts to make.</p></td><td></td><td></td></tr></tbody></table>

### Reconnect Forever

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Frequency</p></td><td><div><div><p>Number</p></div></div></td><td><p>How often in milliseconds to reconnect</p></td><td></td><td></td></tr><tr><td><p>Blocking</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>If false, the reconnection strategy will run in a separate, non-blocking thread</p></td><td></td><td></td></tr></tbody></table>

### Expiration Policy

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Max Idle Time</p></td><td><div><div><p>Number</p></div></div></td><td><p>A scalar time value for the maximum amount of time a dynamic configuration instance should be allowed to be idle before it’s considered eligible for expiration</p></td><td></td><td></td></tr><tr><td><p>Time Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>NANOSECONDS</p></li><li><p>MICROSECONDS</p></li><li><p>MILLISECONDS</p></li><li><p>SECONDS</p></li><li><p>MINUTES</p></li><li><p>HOURS</p></li><li><p>DAYS</p></li></ul></div></div></td><td><p>A time unit that qualifies the maxIdleTime attribute</p></td><td></td><td></td></tr></tbody></table>

### Http Response Attributes

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Status Code</p></td><td><div><div><p>Number</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Headers</p></td><td><div><div><p>Object</p></div></div></td><td></td><td></td><td><p>x</p></td></tr><tr><td><p>Reason Phrase</p></td><td><div><div><p>String</p></div></div></td><td></td><td></td><td><p>x</p></td></tr></tbody></table>

### Repeatable In Memory Stream

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Initial Buffer Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>The amount of memory that will be allocated to consume the stream and provide random access to it. If the stream contains more data than can be fit into this buffer, then the buffer expands according to the bufferSizeIncrement attribute, with an upper limit of maxInMemorySize.</p></td><td></td><td></td></tr><tr><td><p>Buffer Size Increment</p></td><td><div><div><p>Number</p></div></div></td><td><p>This is by how much the buffer size expands if it exceeds its initial size. Setting a value of zero or lower means that the buffer should not expand, meaning that a STREAM_MAXIMUM_SIZE_EXCEEDED error is raised when the buffer gets full.</p></td><td></td><td></td></tr><tr><td><p>Max Buffer Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>The maximum amount of memory to use. If more than that is used then a STREAM_MAXIMUM_SIZE_EXCEEDED error is raised. A value lower than or equal to zero means no limit.</p></td><td></td><td></td></tr><tr><td><p>Buffer Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>BYTE</p></li><li><p>KB</p></li><li><p>MB</p></li><li><p>GB</p></li></ul></div></div></td><td><p>The unit in which all these attributes are expressed</p></td><td></td><td></td></tr></tbody></table>

### Repeatable File Store Stream

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>In Memory Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>Defines the maximum memory that the stream should use to keep data in memory. If more than that is consumed then it will start to buffer the content on disk.</p></td><td></td><td></td></tr><tr><td><p>Buffer Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>BYTE</p></li><li><p>KB</p></li><li><p>MB</p></li><li><p>GB</p></li></ul></div></div></td><td><p>The unit in which maxInMemorySize is expressed</p></td><td></td><td></td></tr></tbody></table>

### Redelivery Policy

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Max Redelivery Count</p></td><td><div><div><p>Number</p></div></div></td><td><p>The maximum number of times a message can be redelivered and processed unsuccessfully before triggering process-failed-message</p></td><td></td><td></td></tr><tr><td><p>Message Digest Algorithm</p></td><td><div><div><p>String</p></div></div></td><td><p>The secure hashing algorithm to use. If not set, the default is SHA-256.</p></td><td></td><td></td></tr><tr><td><p>Message Identifier</p></td><td><div><div><p><a href="#RedeliveryPolicyMessageIdentifier">Redelivery Policy Message Identifier</a></p></div></div></td><td><p>Defines which strategy is used to identify the messages.</p></td><td></td><td></td></tr><tr><td><p>Object Store</p></td><td><div><div><p>ObjectStore</p></div></div></td><td><p>The object store where the redelivery counter for each message is going to be stored.</p></td><td></td><td></td></tr></tbody></table>

### Redelivery Policy Message Identifier

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Use Secure Hash</p></td><td><div><div><p>Boolean</p></div></div></td><td><p>Whether to use a secure hash algorithm to identify a redelivered message.</p></td><td></td><td></td></tr><tr><td><p>Id Expression</p></td><td><div><div><p>String</p></div></div></td><td><p>Defines one or more expressions to use to determine when a message has been redelivered. This property may only be set if useSecureHash is false.</p></td><td></td><td></td></tr></tbody></table>

### Repeatable In Memory Iterable

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>Initial Buffer Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>The amount of instances that is initially be allowed to be kept in memory to consume the stream and provide random access to it. If the stream contains more data than can fit into this buffer, then the buffer expands according to the bufferSizeIncrement attribute, with an upper limit of maxInMemorySize. Default value is 100 instances.</p></td><td></td><td></td></tr><tr><td><p>Buffer Size Increment</p></td><td><div><div><p>Number</p></div></div></td><td><p>This is by how much the buffer size expands if it exceeds its initial size. Setting a value of zero or lower means that the buffer should not expand, meaning that a STREAM_MAXIMUM_SIZE_EXCEEDED error is raised when the buffer gets full. Default value is 100 instances.</p></td><td></td><td></td></tr><tr><td><p>Max Buffer Size</p></td><td><div><div><p>Number</p></div></div></td><td><p>The maximum amount of memory to use. If more than that is used then a STREAM_MAXIMUM_SIZE_EXCEEDED error is raised. A value lower than or equal to zero means no limit.</p></td><td></td><td></td></tr></tbody></table>

### Repeatable File Store Iterable

<table><colgroup><col> <col> <col> <col> <col></colgroup><thead><tr><th>Field</th><th>Type</th><th>Description</th><th>Default Value</th><th>Required</th></tr></thead><tbody><tr><td><p>In Memory Objects</p></td><td><div><div><p>Number</p></div></div></td><td><p>The maximum amount of instances that will be kept in memory. If more than that is required, then it will start to buffer the content on disk.</p></td><td></td><td></td></tr><tr><td><p>Buffer Unit</p></td><td><div><div><p>Enumeration, one of:</p></div><div><ul><li><p>BYTE</p></li><li><p>KB</p></li><li><p>MB</p></li><li><p>GB</p></li></ul></div></div></td><td><p>The unit in which maxInMemorySize is expressed</p></td><td></td><td></td></tr></tbody></table>