--- schema_version: "1" id: 1d43aa82a5edb4907ac1b26935e8def984b226f64baf97b1f902e0f8efef1285 title: Managing Users collection: mulesoft version: current locale: en-us portal_url: https://docs.salesforce.com/mulesoft/current/en-us/api-experience-hub/managing-users.md canonical_url: https://docs.mulesoft.com/api-experience-hub/managing-users source_site: docs.mulesoft.com content_type: documentation content_hash: c849311c1dfe52a596e62a2acc9f06e4326e9e194b1a5f4b9e498a501b4d1c79 description: MuleSoft Documentation Site latest: true --- --- product: API Experience Hub --- # Managing Users > For the full documentation index, see: https://docs.mulesoft.com/llms.txt View and manage users, access requests from guest users, create and manage user groups, and manage how users log in. By default, users can self-register for your portal. ## Manage Portal Members Manage portal members using the **Portal members** page. When a guest user’s registration or an existing Salesforce user is approved, the user’s name is added to the list of members. You can view a searchable list of current members and manage their accounts by enabling or disabling them and adding them to user groups. ### View and Search for Members Find members by entering the member’s name or email address in the **Search by name or email** box. ### Enable or Disable Access to Your Portal When a user’s access to the portal is approved in the **Pending registration requests** page, the **Enable portal access** slider is enabled in the **Portal members** page. Disable a user’s access by moving the slider to off. ### Assign Members to User Groups Assign users to user groups to manage which services they can see in your portal. You can assign a user to multiple user groups or change user groups. 1. From the **Portal members** page, locate the member’s name in the list and click **View and assign user groups**. 2. Select one or more user groups and click **Apply**. ## Manage Pending Registration Requests Admins must manually approve or reject requests for users who want to access the portal using the **Pending registration requests** page. You can view the name, email, registration date, and registration status of the users who register for access. By default, users are assigned to the Members profile. You can add them to the available user groups that can see specific services in the portal. The maximum pending user registration requests is 500. When the registration is approved, the user is removed from the list on the **Pending registration requests** page and added to the list of members on the **Portal members** page. If the registration is rejected, the user is removed from the list and can’t log in and access the portal. ### Approve or Reject Member Registration After a guest user registers or an existing Salesforce user requests access, approve or reject the requests and assign the user to user groups. All users who self-register are assigned to the Members profile as well as existing Salesforce users who request access. You can assign member users to multiple user groups. 1. Click **Pending registration requests**. 2. To find a user, enter the user’s name or email in the **Search by name or email** box. 3. To assign the user to a user group: 1. Click **Members** and select one or more user groups. 2. Click **Apply**. 4. Click **Approve** or **Reject**. ## Manage User Groups Create and manage a group of users who can see specific services in your portal using the **User groups** page. The maximum number of user groups is 20. Before deleting a user group, remove all users, services, and the visibility for all instances assigned to the user group. - To create groups of users who can see specific services in the portal: 1. From the **User groups** page, click **Create user group**. 2. Enter a name for the group and an optional description. 3. Click **Save**. - To delete a user group, from the **User groups** page, select a user group and click **Delete user group**. ### Map User Groups to External Identity Providers To let users of a user group log in to your portal using SSO, map the user group to an existing external identity provider. To avoid login issues, use the same group name and identity provider name configured for the identity provider. To add the user group to the corresponding profile in API Experience Hub: 1. From the **User groups** page, select a group. 2. In the **External IdP groups** tab, click **\+ Add group mapping**. 3. Enter the group name and select a Salesforce identity provider name. 4. Click **Save**. ### View Services That User Groups Can See To view the services that are visible by a user group for portal members and also the APIs assigned only to a user group. The **Services visible to the user group** tab shows all of the APIs that members of the portal can see. 1. From the **User groups** page, select a user group. 2. Select the **Services visible to the user group** tab. 3. To see services assigned to the group only, turn on **Services assigned to this group**. To view or change a service’s visibility, see [Make Versions Visible](https://docs.mulesoft.com/api-experience-hub/managing-apis#make-versions-visible). ### Delete Identity Provider Groups To remove the external identity provider groups that you don’t need: 1. From the **User groups** page, select a user group. 2. Select the **External IdP groups** tab. 3. Locate the group in the list and click **Remove group**. ## Manage Login Settings Disable or enable self-registration for external users and set up single sign-on for your portal using the **Login settings** page. Self-registration enables guest users to register themselves as members of your portal. From the **Pending requests** page, you can see a list of pending requests from guest users who want to access your portal. ### Disable or Enable Self-Registration By default, the ability for external users to self-register is enabled. This allows guest users to register, become a member, and access your portal site. Administrators can disable self-registration. > [!NOTE] Self-registration is for new users only. Existing users can’t self-register. They must use > an identity provider to access the portal. To disable external user registration, from the **Login settings** page turn off the **Allow external user registration** option. To enable external registration again, turn on the **Allow external user registration** option. ### Configuring Single Sign-On (SSO) The **Single sign-on (SSO)** section provides information about how to set up your portal with SSO. For detailed instructions about configuring SSO, see [Enabling Single Sign-On for Your Portal](https://docs.mulesoft.com/api-experience-hub/enabling-sso-for-your-portal). ### Manage Salesforce Identity Providers When enabling SSO, you can add new Salesforce identity providers and delete the providers that you previously configured, and enable and disable them as needed. When the identity provider is enabled, users can log in to the portal using this identity provider. To add a new identity provider or delete an existing one: 1. From the **User management**, select **Login settings**. 2. From the **Single sign-on (SSO)** section, scroll to the **Add Salesforce identity providers** section. 3. Click **Select identity provider** and select an option from the dropdown menu. 4. Click **\+ Add identity provider**. The identity provider is added to the list. 5. If you want to delete the identity provider, click **Delete**. To enable or disable an identity provider: 1. From the **Single sign-on (SSO)** section, scroll to the **Add Salesforce identity providers** section. 2. Move the slider to **Enabled** next to the name of the identity provider. 3. If you want to disable the identity provider, move the slider to **Disable**. ## Next Steps You can further customize and brand your portal using the [Experience Builder](https://docs.mulesoft.com/api-experience-hub/customizing-your-portal) by clicking **Preview and publish your portal**. ## See Also - [Registering to Access a Portal](https://docs.mulesoft.com/api-experience-hub/registering-for-access-to-portal)