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# Approved Members Not Created or Emailed

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

If your Winter '20 Salesforce organization has the member approval workflow active, and approving a
member and refreshing the screen removes the member from the list without creating the new user or
sending the new user email, either set the approver’s language to `English` or add the approver’s
language.

To set the approver’s language to English, configure the approver user in the `SelfRegister`
component and set the locale to `English`.

To add the approver’s language:

1.  Open Salesforce setup.

2.  Open company settings.

3.  Open language settings.

4.  Enable the appropriate languages and locales by enabling end-user languages, enabling
    platform-only languages, or enabling both.

5.  Add the language matching the approver user profile to the list of displayed languages.

## See Also

- [Known Issues](https://help.salesforce.com/s/issues)