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title: Diagnostics
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/api-community-manager/diagnostics.md
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source_site: docs.mulesoft.com
content_type: documentation
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description: MuleSoft Documentation Site
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product: API Community Manager
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# Diagnostics

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

From the Anypoint API Community Manager control panel, open the Salesforce App Launcher and search
for **API Community Manager Diagnostics**.

## Status Tab

The status tab shows the status of your Salesforce organization and your communities.

The **Organization** section shows this information about your Salesforce organization:

1.  **Package version** shows the version of your currently installed API Community Manager package.

2.  **Connectivity with Anypoint** shows the URL your API community uses to access Anypoint.

3.  **Cache**:

    1.  **Org cache enabled** shows if the organization cache is enabled and links to the platform
        cache metadata.

    2.  **Org cache allocated** shows the size of the organization cache allocated and links to the
        platform cache configuration.

    3.  **Session cache enabled** shows if the session cache is enabled and links to the platform
        cache metadata.

    4.  **Session cache allocated** shows the size of the session cache allocated and links to the
        platform cache configuration.

The **ACM Communities** section shows each of your API Community Manager communities.

Here you can choose to show all diagnostics (default) or only diagnostics to review, collapse all
communities in the list, or create a new community.

Each API Community Manager community has options to open the community and to open the community
builder, and shows three diagnostics:

1.  **Community status** shows if the community is active.

2.  **Public** shows if the community is public, and links to the builder where you can make the
    community public.

3.  **Published assets status** shows if any assets in API Community Manager incorrectly point to
    Exchange assets that no longer exist.

If your list of communities is empty, [Create a Community](https://docs.mulesoft.com/api-community-manager/create-community).

## User Access Tab

The user access tab shows the status of your guest user and member user configurations, including
their permissions.

The guest user and member user categories list their configuration items. Items that are not yet
configured correctly have an error and a **Fix** button, and their category has a **Fix All**
button. Correctly configured items and categories have no button and a green circle with a white
check mark.

These configuration options work only for the default API Community Manager configuration. If you
have a different configuration that uses public groups and rules, do not click the **Fix** button,
do not click the **Fix All** button, and do not use this diagnostic tool for the member user
profile.

**Guest User** items:

- **Classes and Object permission**

- **Sharing rules**

**Member User** items:

- **Community profile**

- **Profile permission**

- **Sharing set**

- **Account created**

- **Account assigned**

- **Account owner role**

- **Account visibility**

If a community is created but not published, when diagnostics **Fix All** is run for the member
user, the **Default Page** for the **Login and Registration** pages displays instead of the
**Experience Builder Page**.

After the items from **Community profile** through **Account created** are configured, fix the
diagnostics for the **Account assigned**:

1.  In the diagnostics page, next to the **Member User** item **Account assigned**, click
    **Assign**.

2.  From **Administration Community** > **Accounts**, click the search icon, enter the name of the
    community, and click **GO!**.

3.  From the search results, select the community name from the list of account names, which are
    displayed in the format MyCommunityName Account.

4.  The **Login and Registration** page shows the community account in the **Accounts** field.

5.  From the top right of the community page, click the refresh icon.

    The **Experience Builder Page** is set for **Login Page Type** and **Registration Page Type**
    fields.

6.  Fix the remaining items in the **Member User** list.