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title: Agentforce Connector 1.3
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# Agentforce Connector 1.3

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

Agentforce Connector provides MuleSoft developers with the ability to seamlessly integrate with AI
agents running in Salesforce’s Agentforce platform.

Agentforce Connector offers a group of capabilities that simplify agent integration in MuleSoft
applications.

Use this connector to:

- Build AI agents in a low-code environment.

- Authenticate with a Salesforce org and discover active agents.

- Start a new session with an AI agent application.

- Extend the power of Agentforce by surfacing prompts from external applications to AI agents
  running in Salesforce.

- Orchestrate new, innovative experiences for your customers, partners and employees.

For information about compatibility and fixed issues, see the Agentforce Connector release notes.

## Before You Begin

To use this connector, you must be familiar with:

- Anypoint Connectors

- Mule runtime engine (Mule)

- Elements and global elements in a Mule flow

- How to create a Mule app using Anypoint Code Builder or Anypoint Studio

Before creating an app, you must have:

- Java 8, 11, or 17

- Apache Maven

- Anypoint Platform

- Credentials to connect with your Salesforce org

- The latest versions of Anypoint Code Builder or Anypoint Studio

To configure the connector, you must create a Connected App in Salesforce. For more information, see
[Get Started with the Agent API](https://developer.salesforce.com/docs/ai/agentforce/guide/agent-api-get-started.html)
.

## Common Use Cases for the Connector

These are some common use cases for the connector:

- Customer Service

  Increase human agents' productivity by having AI agents complete time-consuming tasks such as
  reviewing case history, analyzing reported issues, and looking up other related information.

- Sales

  Improve sales team efficacy by accelerating prospect research, generating customized collateral,
  and preparing contracts.

- Marketing

  Support marketing teams by drafting social media copy, executing market research, and completing
  campaign analysis.

## Next Step

After you complete the prerequisites, you are ready to create an app and configure the connector
using [Anypoint Studio](https://docs.mulesoft.com/agentforce-connector/latest/agentforce-connector-studio) or
[Anypoint Code Builder](https://docs.mulesoft.com/agentforce-connector/latest/agentforce-connector-config-acb).

## See Also

- [Anypoint Connectors Overview](https://docs.mulesoft.com/connectors/introduction/introduction-to-anypoint-connectors)

- [Using Anypoint Code Builder to Configure a Connector](https://docs.mulesoft.com/connectors/introduction/intro-config-use-acb)

- [Using Anypoint Studio to Configure a Connector](https://docs.mulesoft.com/connectors/introduction/intro-config-use-studio)

- [Agentforce Connector Reference](https://docs.mulesoft.com/agentforce-connector/latest/agentforce-connector-reference)

- [Salesforce Help](https://help.salesforce.com)