---
schema_version: "1"
id: ad8af712c0c1566a8cd3b4cd01dc51ae61422af54decc6814a7e95b55574a729
title: View a SAML Response in the Browser
collection: mulesoft
version: current
locale: en-us
portal_url: https://docs.salesforce.com/mulesoft/current/en-us/access-management/troubleshoot-saml-assertions-task.md
canonical_url: https://docs.mulesoft.com/access-management/troubleshoot-saml-assertions-task
source_site: docs.mulesoft.com
content_type: documentation
content_hash: 225a451797c811b6d1396abdc9d9c47e81f9ea440c75e72978e18d8e0a8045ed
description: MuleSoft Documentation Site
latest: true
---
---
product: Access Management
version: master
---

# View a SAML Response in the Browser

> For the full documentation index, see: https://docs.mulesoft.com/llms.txt

To view your SAML response in a browser, perform a single sign-on (SSO) and use the developer tools
in your browser to find the bearer token and SAML response.

> [!NOTE] Complete this task before calling the MuleSoft Support team to assist you in
> troubleshooting your SAML 2.0 compliant SSO setup.

1.  Open a new tab in your browser and open Chrome Developer Tools:

    1.  In the Chrome developer tool:

    2.  Select the **Network** tab.

    3.  Select **Preserve log**.

    4.  Optionally, if the **Method** column isn’t visible in the Developer Tools Network log pane,
        right-click any column label and select **Method**.

2.  In the Access Management navigation menu, click **Business Groups**.

3.  Click the name of your root organization.

4.  Click the **Settings** tab.

5.  Copy the domain name.

6.  Go to `anypoint.mulesoft.com/accounts/login/_domain_name_`. This will redirect you to your IDP’s
    single sign-on page.

7.  Enter the IDP account credentials and authenticate yourself.

8.  In **Headers**, look for a SAML Post in the Developer Tools Network log pane and select it.

Other tools or tracers might have different labels. . Record the SAML response element.

After recording the SAML response, use it to [obtain a bearer token](https://docs.mulesoft.com/access-management/saml-bearer-token) to access
platform APIs. It’s also useful to record the SAML response to provide to MuleSoft support if you
contact them.

1.  Log in to the MuleSoft Support Portal:

    https://www.mulesoft.com/support-login

2.  Provide a screenshot of your SAML configuration in Anypoint Platform.

3.  Include an XML SAML assertion.

## Example: Chrome Developer Tools SAML Response Element

This image shows a SAML response element in Chrome developer tools after signing in to Anypoint
Platform using SSO:

![A Chrome developer tools screenshot showing an API request in progress](/mulesoft/current/en-us/access-management/_images/iam-chromedevtools.png)

Figure 1. SAML response element after signing in to Anypoint Platform in Google Chrome.

In the **Network** tab (1), the `receive-id` line (2) indicates that you attempted to sign in to
Anypoint Platform using single signon through your identity provider. Because the signin is
successful, you can expand `receive-id` and access form data that contains your SAML response
element (3). Unsuccessful signin attempts still generate SAML response elements.

## See Also

- [Known Issues](https://help.salesforce.com/s/issues)
