---
schema_version: "1"
id: 9c5a0343245489bb973411f24f66004ea73baa1346ccff93aca2648878a1a8cf
title: Service Cloud Setup for the
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/service_sdk_ios/servicesdk_cloud_setup.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/servicesdk_cloud_setup.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 49a908d1519e82fc83095853245a4690815ea931e85852eb1b3cf77324404e7a
description: Set up Service Cloud in your org before using the Service Chat SDK.
---
# Service Cloud Setup for the

Set up Service Cloud in your org before using the Service Chat SDK.

![Important](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/images/icon_note_important.png)

#### Important

The legacy chat product is scheduled for retirement on February 14, 2026, and is in maintenance mode until then. During this phase, you can continue to use chat, but we no longer recommend that you implement new chat channels. To avoid service interruptions to your customers, migrate to [Messaging for In-App and Web](https://help.salesforce.com/s/articleView?id=service.miaw_intro_landing.htm&type=5&language=en_US) before that date. Messaging offers many of the [chat features that you](https://help.salesforce.com/s/articleView?id=service.miaw_chat_vs_messaging.htm&type=5&language=en_US) love plus asynchronous conversations that can be picked back up at any time. Learn about chat retirement in [Help](https://help.salesforce.com/s/articleView?id=001790618&type=1&language=en_US).

- **[Org Setup for Chat in Lightning Experience with a Guided Flow](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/live_agent_cloud_setup.htm)**  
    Use the guided setup flow in Lightning Experience to add chat to your org.
- **[Org Setup for Chat in Salesforce Classic](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/live_agent_cloud_setup_classic.htm)**  
    To use Chat in your mobile app, first set up Chat in your org.