---
schema_version: "1"
id: 197b51dbeadd63f85baf72890213cde17e6b82e8904ab37e6871e5a058ae5899
title: |-
  Data Protection and Security in the for iOS for
      iOS
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/service_sdk_ios/ios_data_protection.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/ios_data_protection.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: ca4f9ec1a45a896b14f2959fc482ccf757806f180ffdbcba49411a2940eb3f89
description: The Service Chat SDK does not collect or store personal data from its users. We ensure that data is secure both locally and when in transit.
---
# Data Protection and Security in the for iOS for iOS

The Service Chat SDK does not collect or store personal data from its users. We ensure that data is secure both locally and when in transit.

![Important](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/images/icon_note_important.png)

#### Important

The legacy chat product is scheduled for retirement on February 14, 2026, and is in maintenance mode until then. During this phase, you can continue to use chat, but we no longer recommend that you implement new chat channels. To avoid service interruptions to your customers, migrate to [Messaging for In-App and Web](https://help.salesforce.com/s/articleView?id=service.miaw_intro_landing.htm&type=5&language=en_US) before that date. Messaging offers many of the [chat features that you](https://help.salesforce.com/s/articleView?id=service.miaw_chat_vs_messaging.htm&type=5&language=en_US) love plus asynchronous conversations that can be picked back up at any time. Learn about chat retirement in [Help](https://help.salesforce.com/s/articleView?id=001790618&type=1&language=en_US).

- **Secure data at rest**. We don't store personal data about the user. We manage keys using iOS Keychain Services. All content fetched from Salesforce servers is stored locally using AES-128 encryption. When the user logs out, we remove all user-specific data from the device.
- **Secure data in transit**. All network communication occurs over SSL using TLS 1.2.