--- schema_version: "1" id: 61192501bc692631132ade4ee0a73e47de2924172c69f4925264a9b50faf5ad1 title: Embedded Service Chat SDK for Android Developer Guide Developer Guide collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/service_sdk_android/servicesdk_android_dev_guide.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_android_dev_guide.htm source_site: developer.salesforce.com content_type: documentation content_hash: 117845ba7a8f7fa71faa742cbe9ece8fd7a2cd76c255a57652cbb0fa28cefa07 description: The Embedded Service Chat SDK for Mobile Apps makes it easy to give customers access to powerful chat features right from within your native app. This guide helps you get started using the SDK in your mobile app. --- # Embedded Service Chat SDK for Android Developer Guide Developer Guide The Embedded Service Chat SDK for Mobile Apps makes it easy to give customers access to powerful chat features right from within your native app. This guide helps you get started using the SDK in your mobile app. ![Important](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/images/icon_note_important.png) #### Important The legacy chat product is scheduled for retirement on February 14, 2026, and is in maintenance mode until then. During this phase, you can continue to use chat, but we no longer recommend that you implement new chat channels. To avoid service interruptions to your customers, migrate to [Messaging for In-App and Web](https://help.salesforce.com/s/articleView?id=service.miaw_intro_landing.htm&type=5&language=en_US) before that date. Messaging offers many of the [chat features that you](https://help.salesforce.com/s/articleView?id=service.miaw_chat_vs_messaging.htm&type=5&language=en_US) love plus asynchronous conversations that can be picked back up at any time. Learn about chat retirement in [Help](https://help.salesforce.com/s/articleView?id=001790618&type=1&language=en_US). **October 2023 Release (Version 224.2.6)** This documentation describes the | Component | Version Number | | --- | --- | | Chat | 4.3.6 | | Common | 8.0.6 | - **[Release Notes](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/android_release_notes.htm)** Check out the new features and known issues for the Android Service Chat SDK . - **[Service Cloud Setup for the](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_cloud_setup.htm)** Set up Service Cloud in your org before using the Service Chat SDK. - **[Setup Setup](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_sdk_setup.htm)** Set up the SDK to start using Service Cloud features in your mobile app. - **[Android Examples](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_android_tutorials.htm)** Use these examples to learn more about the Service Chat SDK. - **[Using Chat with the](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_using_live_agent.htm)** Add the Chat experience to your mobile app. - **[SDK Customizations with the for Android for Android](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/android_customization.htm)** Once you’ve played around with some of the SDK features, use this section to learn how to customize the Service Chat SDK so that it fits the look and feel of your app. This section also contains instructions for localizing strings in all supported languages. - **[Troubleshooting the](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_troubleshooting.htm)** Get some guidance when you run into issues. - **[Data Protection and Security in the for Android for Android](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/android_data_protection.htm)** The Service Chat SDK does not collect or store personal data from its users. We ensure that data is secure both locally and when in transit. - **[Reference Documentation](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_android_ref_overview.htm)** Reference documentation for Service Chat SDK for Android. - **[Additional Resources](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_android.meta/service_sdk_android/servicesdk_additional_resources.htm)** If you’re looking for other resources, check out this list of links to related documentation. #### See Also - [Service SDK for Android Release Notes](https://github.com/forcedotcom/ServiceSDK-Android/releases "Service SDK for Android Release Notes - HTML (New Window)") - [Service SDK for Android Reference Documentation](https://forcedotcom.github.io/ServiceSDK-Android/ "Service SDK for Android Reference Documentation - HTML (New Window)") - [Service SDK for iOS Developer Guide](https://developer.salesforce.com/docs/atlas.en-us.service_sdk_ios.meta/service_sdk_ios/servicesdk_ios_dev_guide.htm "Service SDK for iOS Developer Guide - HTML (New Window)")