Before running through these steps, be sure you’ve checked the Requirements for the for Android for Android.
Important
The legacy chat product is scheduled for retirement on February 14, 2026, and is in maintenance mode until then. During this phase, you can continue to use chat, but we no longer recommend that you implement new chat channels. To avoid service interruptions to your customers, migrate to Messaging for In-App and Web before that date. Messaging offers many of the chat features that you love plus asynchronous conversations that can be picked back up at any time. Learn about chat retirement in Help.
To get started with the Service SDK for Android:
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Install the SDK using Gradle.
The Service SDK is hosted in a maven repository.
Feature Dependency Name Maven Repository URL All Features com.salesforce.service:servicesdk:Service Chat SDK
https://s3.amazonaws.com/salesforcesos.com/android/maven/release Chat com.salesforce.service:chat-ui:Service Chat SDK
(if you're only using Chat Core, then use com.salesforce.service:chat-core:Service Chat SDK)
https://s3.amazonaws.com/salesforcesos.com/android/maven/release To install all the Service SDK features, add the following maven repositories to your project's build.gradle file.
allprojects { repositories { google() mavenCentral() maven { url 'https://s3.amazonaws.com/salesforcesos.com/android/maven/release' } } }
Note
Be sure to put the repositories list in the allprojects section.
And add the following dependency to your module's build.gradle file.
dependencies { implementation 'com.salesforce.service:servicesdk:224.2.6' } -
Declare permissions.
You must declare the following permissions in your AndroidManifest.xml.
<uses-permission android:name="android.permission.INTERNET"/> <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE"/>
You can now start using the Service SDK for Android.