---
schema_version: "1"
id: b92d588687ede554bb42421b71e161b82f6b2cbaf71f3213a2a5b34cabf7a325
title: cgcloud__Route_Template__c
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/retail_api/sforce_api_objects_cgcloud__route_template__c.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_objects_cgcloud__route_template__c.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: b7e5fac9f81c387357be6a4af958b9b5e34eeba6d33e971e011a9ddd32706175
description: Stores the details of the route template object that's to be used for routes. This object is available in API version 54.0 and later.
---
# cgcloud\_\_Route\_Template\_\_c

Stores the details of the route template object that's to be used for routes. This object is available in API version 54.0 and later.

## Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

## Fields

### LastReferencedDate

- **Type**: dateTime
- **Properties**: Filter, Nillable, Sort
- **Description**: Most recent date on which a user referenced this record.

### LastViewedDate

- **Type**: dateTime
- **Properties**: Filter, Nillable, Sort
- **Description**: Most recent date on which a user viewed this record.

### Name

- **Type**: string
- **Properties**: Create, Defaulted on create, Filter, Group, idLookup, Nillable, Sort, Update
- **Description**: Unique identification of the record.

### OwnerId

- **Type**: reference
- **Properties**: Create, Defaulted on create, Filter, Group, Sort, Update
- **Description**: ID of the record owner.
    
    This is a polymorphic relationship field.
- **Relationship Name**: Owner
- **Relationship Type**: Lookup
- **Refers To**: Group, User

### cgcloud\_\_Active\_\_c

- **Type**: boolean
- **Properties**: Create, Defaulted on create, Filter, Group, Sort, Update
- **Description**: Indicates whether the template is active. Only active templates are available to create routes.
- **Default value**: true

### cgcloud\_\_Description\_Language\_1\_\_c

- **Type**: string
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Stores the description of language 1.

### cgcloud\_\_Description\_Language\_2\_\_c

- **Type**: string
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Stores the description of language 2.

### cgcloud\_\_Description\_Language\_3\_\_c

- **Type**: string
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Stores the description of language 3.

### cgcloud\_\_Description\_Language\_4\_\_c

- **Type**: string
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Stores the description of language 4.

### cgcloud\_\_Description\_\_c

- **Type**: string
- **Properties**: Filter, Nillable, Sort
- **Description**: Description of the route template in the languages that are configured for the sales organization.
    
    This is a calculated field.
- **Formula**:
    
    CASE($User.cgcloud\_\_Language\_Postfix\_\_c,
    "Language1", cgcloud\_\_Description\_Language\_1\_\_c,
    "Language2", BLANKVALUE(cgcloud\_\_Description\_Language\_2\_\_c,cgcloud\_\_Description\_Language\_1\_\_c),
    "Language3", BLANKVALUE(cgcloud\_\_Description\_Language\_3\_\_c,cgcloud\_\_Description\_Language\_1\_\_c),
    "Language4", BLANKVALUE(cgcloud\_\_Description\_Language\_4\_\_c,cgcloud\_\_Description\_Language\_1\_\_c),
    cgcloud\_\_Description\_Language\_1\_\_c)

### cgcloud\_\_Sales\_Org\_\_c

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
- **Description**: Sales organization in which the template can be used.
- **Possible values**:
    - 0000
    - 0001
    - 0002
    - 0003

### cgcloud\_\_Tour\_Template\_\_c

- **Type**: reference
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Reference to the tour template object.
    
    This is a relationship field.
- **Relationship Name**: cgcloud\_\_Tour\_Template\_\_r
- **Relationship Type**: Lookup
- **Refers To**: cgcloud\_\_Tour\_Template\_\_c

### cgcloud\_\_Visit\_Template\_\_c

- **Type**: reference
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: Reference to the visit template.
    
    This is a relationship field.
- **Relationship Name**: cgcloud\_\_Visit\_Template\_\_r
- **Relationship Type**: Lookup
- **Refers To**: cgcloud\_\_Visit\_Template\_\_c

## Associated Objects

### Associated Objects

This object has these associated objects. If the API version isn’t specified, they are available in the same API versions as this object. Otherwise, they are available in the specified API version and later.

- **[cgcloud\_\_Route\_Template\_\_cChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.")**: Change events are available for the object.
- **[cgcloud\_\_Route\_Template\_\_cFeed](https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.")**: Feed tracking is available for the object.
- **[cgcloud\_\_Route\_Template\_\_cHistory](https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.")**: History is available for the tracked fields of the object.
- **[cgcloud\_\_Route\_Template\_\_cOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.")**: Sharing rules are available for the object.
- **[cgcloud\_\_Route\_Template\_\_cShare](https://developer.salesforce.com/docs/atlas.en-us.retail_api.meta/retail_api/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.")**: Sharing is available for the object.