---
schema_version: "1"
id: e4c436784baeb80f7b9f4b2f4ce8ef6b90560eef038c88114d678893c839ead2
title: WorkStepTemplate
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_worksteptemplate.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_worksteptemplate.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 6f52d3a35c0d76639d5070083b3796de69ff97da521210dfb460044c850e22fd
description: Represents a template for a work step. This object is available in API version 52.0 and later.
---
# WorkStepTemplate

Represents a template for a work step. This object is available in API version 52.0 and later.

## Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

## Special Access Rules

Field Service must be enabled.

## Fields

| Field | Details |
| --- | --- |
| ActionDefinition | 
Type

picklist

Properties

Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description

The platform action that the work step executes. The possible values are the names of the flow and quick actions configured in your org.



 |
| ActionType | 

Type

picklist

Properties

Filter, Group, Nillable, Restricted picklist, Sort

Description

The type of platform action that the work step is associated with.

Possible values are:

- Flow
- QuickAction





 |
| Description | 

Type

textarea

Properties

Create, Filter, Nillable, Sort, Update

Description

The description of the work step template.



 |
| IsActive | 

Type

boolean

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Controls whether this work step template is active true or not false. Default is false.



 |
| LastReferencedDate | 

Type

dateTime

Properties

Filter, Nillable, Sort

Description

The timestamp when the current user last interacted with this record, directly or indirectly.



 |
| LastViewedDate | 

Type

dateTime

Properties

Filter, Nillable, Sort

Description

The timestamp when the current user last viewed this record or list view. If this value is null, it's possible that the user only accessed this record or list view (LastReferencedDate), but not viewed it.



 |
| Name | 

Type

string

Properties

Create, Filter, Group, idLookup, Sort, Update

Description

The user-defined name of the work step template.



 |
| OwnerId | 

Type

reference

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

The ID of the owner who created the work step template.



 |

## Associated Objects

This object has these associated objects. Unless noted, they’re available in the same API version as this object.

[WorkStepTemplateChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.")

Change events are available for the object.

[WorkStepTemplateFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.")

Feed tracking is available for the object.

[WorkStepTemplateHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.")

History is available for tracked fields of the object.

[WorkStepTemplateOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.")

Sharing rules are available for the object.

[WorkStepTemplateShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.")

Sharing is available for the object.