--- schema_version: "1" id: 70e8ec885b34adeb0a7a3a8b7ef86dfb2072c8940a10c046e8223645a80b6b5d title: WorkforceCapacityUnit collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_workforcecapacityunit.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_workforcecapacityunit.htm source_site: developer.salesforce.com content_type: documentation content_hash: 1c2e1af343f97436b62d7a6d31e2bd90ac47a9a23ecfe6113afc8fe7f72ae547 description: Represents the number of resources allocated or needed for a specific set of work items at a timestamp within a specific duration. This object is available in API version 51.0 and later. --- # WorkforceCapacityUnit Represents the number of resources allocated or needed for a specific set of work items at a timestamp within a specific duration. This object is available in API version 51.0 and later. ## Supported Calls create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert() ## Special Access Rules The org must have the Workforce Engagement license. To view, create, edit, or delete records, the user must have the Workforce Engagement Analyst permission set. ## Fields | Field | Details | | --- | --- | | AssignedTotalCount | Type double Properties Create, Filter, Nillable, Sort Description The number of shifts assigned at specific time period. | | AvailableTotalCount | Type double Properties Create, Filter, Nillable, Sort Description The total number of shifts scheduled at a specific time period. | | Capacity | Type double Properties Create, Filter, Nillable, Sort Description Staffing prediction for a capacity plan. This field is available in API version 54.0 and later. | | DateTime | Type dateTime Properties Create, Filter, Sort, Update Description The timestamp of the data point. | | IsOmni | Type boolean Properties Defaulted on create, Filter, Group, Sort Description Derived from the isOmni field on WorkforceCapacity. Indicates that the workload is Omni-based. The default value is 'false'. | | IsShiftTemplateNonStandard | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the shift template that’s used at a specific time period is a non-standard shift. This field is available in API version 53.0 and later. The default value is false. | | JobProfileName | Type string Properties Filter, Group, Nillable, Sort Description The derived field from the WorkDemographic SkillSet field. | | MaxCount | Type int Properties Create, Filter, Group, Nillable, Sort Description The max number of resources allocated or needed at a specific time period. | | MeasureUnit | Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description The time interval (in minutes) used in capacity plans. Possible values are: - 43200—Monthly for long-term capacity plans. This value is available in API version 54.0 and later. - 10080—Weekly - 1440—Daily - 60—Hourly - 30—30 minutes. Reserved for future use. - 15—15 minutes. Reserved for future use. The default value is '1440'. | | OriginalTotalCount | Type int Properties Create, Filter, Group, Nillable, Sort Description The original total number of resources allocated or needed at specific time period calculated from the planning process. | | ResourceGap | Type int Properties Filter, Group, Nillable, Sort Description Represents the resource gap between the available and required resources. | | ServiceTerritoryName | Type string Properties Filter, Group, Nillable, Sort Description The derived field from the WorkDemographic Region field. | | ShiftTemplateDuration | Type double Properties Create, Filter, Nillable, Sort, Update Description The duration of the shift template that’s used at a specific time period. This field is available in API version 53.0 and later. | | ShiftTemplateDurationType | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Indicates whether the duration of the shift template that’s used at a specific time period is in minutes or hours. This field is available in API version 53.0 and later. Possible values are: - H—Hours - M—Minutes The default value is H. | | ShiftTemplateId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the shift template that’s used at a specific time period. This field is available in API version 53.0 and later. This is a relationship field. Relationship Name ShiftTemplate Relationship Type Lookup Refers To ShiftTemplate | | ShiftTemplateJobProfile | Type string Properties Filter, Group, Nillable, Sort Description The job profile that relates to the shift template that’s used at a specific time period. This field is available in API version 53.0 and later. | | ShiftTemplateName | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the shift template that’s used at a specific time period. This field is available in API version 53.0 and later. | | ShiftTemplateStartTime | Type time Properties Create, Filter, Nillable, Sort, Update Description The start time of the shift template that’s used at a specific time period. This field is available in API version 53.0 and later. | | TotalCount | Type int Properties Filter, Group, Nillable, Sort Description The total number of resources allocated or needed at specific time period. It represents the updated count after the adjustment. This value is the same as OriginalTotalCount if no adjustments were made. This is a calculated field. | | WorkDemographicId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The foreign key to WorkDemographic object. This is a relationship field. Relationship Name WorkDemographic Relationship Type Lookup Refers To WorkDemographic | | WorkforceCapacityId | Type reference Properties Create, Filter, Group, Sort Description The foreign key to WorkCapacity object. This is a relationship field. Relationship Name WorkforceCapacity Relationship Type Lookup Refers To WorkforceCapacity |