---
schema_version: "1"
id: e7b26b2ea0aa79c76be45bb586af2f899ce0a5bc3881528fef53f9288dee4bb7
title: VoiceCallRecordingStructure
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_voicecallrecordingstructure.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_voicecallrecordingstructure.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: d0dc86f861965659994f1d3560ec99d21d3c2a0f27072e273e3438ddcb144cc3
description: Represents the structure of a voice call recording, which includes voice call participants, speaking order, start offset, and end offset. This object is available in API version 66.0 and later.
---
# VoiceCallRecordingStructure

Represents the structure of a voice call recording, which includes voice call participants, speaking order, start offset, and end offset. This object is available in API version 66.0 and later.

![Important](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note_important.png)

#### Important

Where possible, we changed noninclusive terms to align with our company value of Equality. We maintained certain terms to avoid any effect on customer implementations.

## Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

## Special Access Rules

Einstein Conversation Insight must be enabled and the user requires the Conversation Insights for Sales permission set.

## Fields

| Field | Details |
| --- | --- |
| ListenRatio | 
Type

double

Properties

Filter, Sort

Description

Required. The ratio of the time the speaker spent listening versus talking on the call.



 |
| Name | 

Type

string

Properties

Filter, Group, idLookup, Nillable, Sort

Description

The name of the voice call recording.



 |
| ParticipantSpeakingOrder | 

Type

int

Properties

Filter, Group, Sort

Description

Required. The sequence in which participants first spoke during the call. Only the initial speaking turn of each participant is captured.



 |
| TalkRatio | 

Type

double

Properties

Filter, Sort

Description

Required. The ratio of the time that the speaker spent talking versus listening on the call.



 |
| TalkSegment | 

Type

textarea

Properties

None

Description

The transcript of specific segments that the participant was speaking.



 |
| VoiceCallId | 

Type

reference

Properties

Filter, Group, Sort

Description

Required. ID of the associated VoiceCall.

This field is a relationship field.

Relationship Name

VoiceCall

Relationship Type

Master-detail

Refers To

VoiceCall (the master object)



 |
| VoiceCallParticipantId | 

Type

reference

Properties

Filter, Group, Nillable, Sort

Description

ID of the associated VoiceCallParticipant.

This field is a relationship field.

Relationship Name

VoiceCallParticipant

Refers To

ConversationParticipant



 |
| VoiceCallRecordingId | 

Type

reference

Properties

Filter, Group, Sort

Description

Required. ID of the associated VoiceCallRecording.

This field is a relationship field.

Relationship Name

VoiceCallRecording

Refers To

VoiceCallRecording



 |