---
schema_version: "1"
id: 183bdfd97d3271517d44ed0841b1afc065d556ad1c6da321cd7fe0b9a7367e38
title: VoiceCallQualityFeedback
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_voicecallqualityfeedback.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_voicecallqualityfeedback.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: aef4163d65d6a1e2c36e4fe0a24bdd0ed59cb0c255047373bfbf93a5c099be60
description: Represents feedback given by a Sales Dialer user about the quality of a VoiceCall .
---
# VoiceCallQualityFeedback

Represents feedback given by a Sales Dialer user about the quality of a [VoiceCall](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_voicecall.htm "Represents a call in Salesforce Voice, Sales Dialer, or other supported voice connectors. For Salesforce Voice, this can be a phone or Voice over Internet Protocol (VoIP) call. This object is available in API version 40.0 and later.") .

## Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

## Fields

| Field Name | Details |
| --- | --- |
| FeedbackText | 
Type

textarea

Properties

Nillable

Description

The detailed feedback about a call left by a user.



 |
| FeedbackType | 

Type

string

Properties

Filter, Group, Nillable, Sort

Description

The feedback category (Call could not connect, Audio lagged, etc.) selected by a user.



 |
| OwnerId | 

Type

reference

Properties

Filter, Group, Sort

Description

The ID of the user leaving the feedback.



 |
| VoiceCallId | 

Type

reference

Properties

Filter, Group, Sort

Description

The ID of the related [VoiceCall](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_voicecall.htm "Represents a call in Salesforce Voice, Sales Dialer, or other supported voice connectors. For Salesforce Voice, this can be a phone or Voice over Internet Protocol (VoIP) call. This object is available in API version 40.0 and later.").



 |

## Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

[VoiceCallQualityFeedbackOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.")

Sharing rules are available for the object.

[VoiceCallQualityFeedbackShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.")

Sharing is available for the object.