--- schema_version: "1" id: f8612f7a840e5657bce3b160d1f3c50a17547338a1a3e902563ed531f2dc762f title: VideoCallTranscript collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_videocalltranscript.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_videocalltranscript.htm source_site: developer.salesforce.com content_type: documentation content_hash: 328adbd4b8ab9a5f67bca2389b49034370944919fa5f76aa70483d02ea071170 description: Represents the complete transcript text and metadata of a recorded video call. This object is available in API version 66.0 and later. --- # VideoCallTranscript Represents the complete transcript text and metadata of a recorded video call. This object is available in API version 66.0 and later. ![Important](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note_important.png) #### Important Where possible, we changed noninclusive terms to align with our company value of Equality. We maintained certain terms to avoid any effect on customer implementations. ## Supported Calls describeSObjects(), getDeleted(), getUpdated(), query(), retrieve() ## Fields | Field | Details | | --- | --- | | IsTranscriptTruncated | Type boolean Properties Defaulted on create, Filter, Group, Sort Description Required. Indicates whether the transcript is truncated (true) or not (false). The default value is false. | | Name | Type string Properties Filter, Group, idLookup, Nillable, Sort Description The unique name for the video call transcript record. | | TotalDuration | Type double Properties Filter, Sort Description Required. The difference between the end timestamp of the last entry and the start timestamp of the first entry in the transcript. This field helps identify the longest transcript for a given call. The unit of measurement is seconds. | | TranscribedLanguage | Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The language in which the transcript is generated. Possible values are: - ar—Arabic - bg—Bulgarian - ca—Catalan - cs—Czech - da—Danish - de—German - el—Greek - en—English - es—Spanish - fi—Finnish - fr—French - he—Hebrew - hi—Hindi - hr—Croatian - hu—Hungarian - id—Indonesian - is—Icelandic - it—Italian - ja—Japanese - ko—Korean - lt—Lithuanian - lv—Latvian - nl—Dutch - no—Norwegian - pa—Punjabi - pl—Polish - pt—Portuguese - ro—Romanian - ru—Russian - sk—Slovak - sr—Serbian - sv—Swedish - th—Thai - tr—Turkish - uk—Ukrainian - vi—Vietnamese - zh—Chinese | | TranscriptContent | Type textarea Properties Nillable, Sort Description The full content of the video call transcript in the JSON or CSV format, including all spoken sentences during the call, with timestamps and speaker information. | | TranscriptCreationTimestamp | Type dateTime Properties Filter, Sort Description Required. The date and time when the transcript was created by the transcription service. | | Type | Type picklist Properties Filter, Group, Restricted picklist, Sort Description Required. Specifies how the transcript was generated. Possible values are: - ai-generated— Generated using advanced AI transcription tools - post-call— Generated after the call using the final recording - real-time— Generated during the call, before the recording is available | | UsageType | Type picklist Properties Filter, Group, Restricted picklist, Sort Description Required. The source from where the video call originated. Possible values are: - eci— Einstein Conversation Insights | | VideoCallId | Type reference Properties Filter, Group, Sort Description Required. Reference to the associated parent video call. This field is a relationship field. Relationship Name VideoCall Relationship Type Master-detail Refers To VideoCall (the master object) | | VideoCallRecordingId | Type reference Properties Filter, Group, Nillable, Sort Description Reference to the associated optional parent video call recording. This field is a relationship field. Relationship Name VideoCallRecording Refers To VideoCallRecording | | VideoCallStartTimestamp | Type dateTime Properties Filter, Nillable, Sort Description The start time of the video call recording to use with the transcript for calculating relative timestamps. |