--- schema_version: "1" id: e04de41bb3f046cd95b8591b5ee67a764da0ee266819f2f540f98a859ae804c9 title: SwarmMember collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_swarmmember.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_swarmmember.htm source_site: developer.salesforce.com content_type: documentation content_hash: 879a75ff64a4f820ea2c0ce32b8dbc2ca6db87d7972b95f8ace39345e8e84143 description: Represents a Salesforce member, such as an agent, of a swarm. This object is available in API version 55.0 and later. --- # SwarmMember Represents a Salesforce member, such as an agent, of a swarm. This object is available in API version 55.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert() ## Special Access Rules To access this object for swarming in Salesforce, enable the Run Flows and Service Cloud User user permissions. For swarming in Slack, connect Salesforce to Slack and enable the Run Flows and Slack Service User user permissions. ## Fields | Field | Details | | --- | --- | | AssignedDateTime | Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time the member is added to the swarm. | | CompletedDateTime | Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time the member exits the swarm or the swarm closes. | | HelpNeeded | Type textarea Properties Create, Nillable, Update Description Short description of the problem that the swarm is trying to solve. | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description Timestamp when the current user last accessed this record, a record related to this record, or a list view. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description Timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it. | | Name | Type string Properties Create, Filter, Group, idLookup, Sort, Update Description Name of the swarm or record number. | | OwnerId | Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the Salesforce user assigned to a swarm. This field is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User | | RelatedRecordId | Type reference Properties Create, Filter, Group, Sort, Update Description ID of the record the swarm’s problem is related to. The record can be of, for example, a case, incident, sales opportunity, or change request. This field is a polymorphic relationship field. Relationship Name RelatedRecord Relationship Type Lookup Refers To Account, Case, ChangeRequest, Incident, Opportunity, Problem, User | | Status | Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Status of the swarm member or swarm. Possible values are: - Closed - In Progress - New The default value is New. | | SwarmId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the swarm the member belongs to. This field is a relationship field. Relationship Name Swarm Relationship Type Lookup Refers To Swarm | ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [SwarmMemberFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") Feed tracking is available for the object. [SwarmMemberHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") History is available for tracked fields of the object. [SwarmMemberOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.") Sharing rules are available for the object. [SwarmMemberShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.") Sharing is available for the object.