--- schema_version: "1" id: 7f17f562ef1a0b852c3001065390399a1a10432794650858811663e8a6405b6a title: SvcCatalogRequest collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_svccatalogrequest.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_svccatalogrequest.htm source_site: developer.salesforce.com content_type: documentation content_hash: 44dfb3877f8a440a163124f8e8b210729d1eac130bf5377e060646943ed991fd description: Represents a request made by a user using the Service Catalog. Catalog builders use this object to report on Service Catalog activity. This object is available in API version 53.0 and later. --- # SvcCatalogRequest Represents a request made by a user using the Service Catalog. Catalog builders use this object to report on Service Catalog activity. This object is available in API version 53.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert() ## Special Access Rules To access this object, get the Service Catalog Access permission set license, Employee Productivity Starter license, or Employee Productivity Plus add-on license. ## Fields | Field | Details | | --- | --- | | CatalogItemDescription | Type textarea Properties Create, Nillable, Update Description Description for the catalog item. | | CatalogItemName | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the catalog item. | | CatalogItemVersion | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Version for the catalog item. This is a calculated field. Available in API version 58.0 and later. | | ClosedDate | Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time when the request was closed. This field is automatically populated when IsClosed is 'true'. | | CurrencyIsoCode | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description ISO code of the currency. Must be one of the valid alphabetic, three-letter currency ISO codes defined by the ISO 4217 standard, such as USD, GBP, or JPY. Must be unique within your organization. Default value is USD\-U.S. Dollar. | | FlowInterviewGuid | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Unique GUID associated with the automation that was executed as part of the catalog item. Available in API version 60.0 and later. | | IsClosed | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the request has been resolved. This field is automatically checked when ClosedDate is populated. The default value is false. | | ItemFlowVersion | Type string Properties Filter, Group, Nillable, Sort Description Version for the item flow. This is a calculated field. | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it. | | Name | Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The Service Catalog request number. | | OwnerId | Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID for the owner record. This is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User | | Status | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The status of the service catalog request. Available in API version 60.0 and later. Possible values are: - CompletedExecution—Default - CreatedRequest - StartedExecution | | SubmitterId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID for the submitter record. This is a relationship field. Relationship Name Submitter Relationship Type Lookup Refers To User | | SvcCatalogItemDefinitionId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The catalog item that was used to create this request. This is a relationship field. Relationship Name SvcCatalogItemDefinition Relationship Type Lookup Refers To SvcCatalogItemDef | | TargetCustomerId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The customer ID that the request was submitted for. For example, when an agent runs a catalog item for a given contact, the contact is represented by the TargetCustomerId. Available in API version 61.0 and later. This is a polymorphic relationship field. Relationship Name TargetCustomer Relationship Type Lookup Refers To Contact, User |