--- schema_version: "1" id: 866334b54a08fba36fbe7b98e4b9e7be5e1235142133e656d0dc30c37dbd81aa title: SvcCatalogItemDef collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_svccatalogitemdef.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_svccatalogitemdef.htm source_site: developer.salesforce.com content_type: documentation content_hash: 6c3e6491096d874642c5c42f9b13155c4fb766efb10fb55f729302d761907316 description: Represents a service catalog item that can be requested by a service catalog user. This object is available in API version 53.0 and later. --- # SvcCatalogItemDef Represents a service catalog item that can be requested by a service catalog user. This object is available in API version 53.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), query(), retrieve(), search(), update(), upsert() ## Special Access Rules To access this object, get the Service Catalog Access permission set license, Employee Productivity Starter license, or Employee Productivity Plus add-on license. ## Fields | Field | Details | | --- | --- | | Description | Type textarea Properties Create, Nillable, Update Description The definition of the catalog item. This field is visible on the Service Catalog page. | | DeveloperName | Type string Properties Create, Filter, Group, Sort, Update Description The unique developer name for the catalog item. | | FlowName | Type string Properties Filter, Group, Nillable, Sort Description The flow called when the user navigates to the request page for the catalog item. Available in API version 55.0 and later. | | FulfillmentFlowId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the fulfillment flow. Available in API version 56.0 and later. This field is a relationship field. Relationship Name FulfillmentFlow Relationship Type Lookup Refers To SvcCatalogFulfillmentFlow | | ImageId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The image ID used for the catalog item. This field is a relationship field. Relationship Name Image Relationship Type Lookup Refers To ContentAsset | | ImageReference | Type string Properties Filter, Group, Nillable, Sort Description Derived field from ImageId to expose ContentAssetId on item definitions. Available in API version 61.0 and later. | | InternalNotes | Type textarea Properties Create, Nillable, Update Description A place for the Service Catalog Builder to leave internal notes about the catalog item. | | IsActive | Type boolean Properties Defaulted on create, Filter, Group, Sort Description Derived field from Status to indicate whether the service catalog item is active. The default value is false. Available in API version 59.0 and later. | | IsAvailableToAllCustomers | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Udpate Description Indicates whether the Service Catalog item is available to all customers. The default value is false. Available in API version 61.0 and later. | | IsFeatured | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Specifies whether a catalog item is marked as a favorite for the org. Favorites display as a featured item on the Service Catalog home page. The default value is false. | | IsGuestAccessible | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the Service Catalog item can be accessed by guest users. The default value is false. Available in API version 61.0 and later. | | IsOutOfSync | Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the fulfillment flow that the Service Catalog item is based on has been updated. Available in API version 58.0 and later. The default value is false. If value is true, try updating and saving the service catalog item again. | | Language | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Supported languages for catalog items. | | Product | Type picklist Properties Defaulted on create, Filter, Group, Restricted picklist, Sort Description The product associated with the Service Catalog item. The value is derived from UsageType. Available in API version 59.0 and later. Possible values are: - FinancialServices - ServiceCatalog—Default | | ShortDescription | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The short description of the catalog item. | | Status | Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description Allows the Service Catalog Builder to control whether the flow is displayed to users within the Service Catalog. Possible values are: - Deprecated - Draft—Default - PendingChanges - Published | | UsageType | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The business type for which the Service Catalog is used. Available in API version 57.0 and later. Possible values are: - CustomerService - Employee—Default - FinancialServices - Industry |