--- schema_version: "1" id: 53bf55448180f27fbd925a27cbe8bd777e3ab094f586c3ea124744fbcbd24272 title: SocialPost collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_socialpost.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_socialpost.htm source_site: developer.salesforce.com content_type: documentation content_hash: 6cfa30f4fc71694348133ca88af4089f74fd95fee7e9a28c83b3a6289fed55ff description: Represents a snapshot of a post on a social network such as a Facebook or Twitter. This object is available in API version 23.0 and later. --- # SocialPost Represents a snapshot of a post on a social network such as a Facebook or Twitter. This object is available in API version 23.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert() ## Fields | Field Name | Details | | --- | --- | | AnalyzerScore | Type double Properties Create, Filter, Nillable, Sort, Update Description Score set on the social post in Social Studio. | | AssignedTo | Type string Properties Create, Filter, Group, Nillable, Sort Description User in Social Studio that the social post is assigned to. | | AttachmentType | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of the first attachment on the social post. Values are: - APPLICATION - AUDIO - IMAGE - LINK - TEXT - UNKNOWN - VIDEO | | AttachmentUrl | Type url Properties Create, Filter, Group, Nillable, Sort, Update Description URL for the first attachment on the social post. | | Classification | Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Classification for the social post, such as inquiry or customer case. | | CommentCount | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of comments on the social post. | | Content | Type textarea Properties Create, Nillable, Update Description Body of the social post. | | DeletedById | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description If the social post is deleted, ID of the person who deleted the social post. This is a relationship field. Relationship Name DeletedBy Relationship Type Lookup Refers To User | | EngagementLevel | Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Engagement level of the social post, such as reviewed or resolved. | | ExternalPostId | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the social post in its social network. | | Handle | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Handle of the person who posted the social post. | | HarvestDate | Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time when Social Studio collected the social post. | | Headline | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Headline of the social post. | | HiddenById | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description If the social post is hidden, ID of the person who hid it. This is a relationship field. Relationship Name HiddenBy Relationship Type Lookup Refers To User | | InboundLinkCount | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of links on the inbound social post. | | IsOutbound | Type boolean Properties Create, Defaulted on create, Filter, Group, Sort Description Specifies whether the social post is outbound or not. | | KeywordGroupName | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 field that is no longer used. | | Language | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Language of the social post. | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description Date when the social post was last referenced. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description Date when the social post was last viewed. | | LikedBy | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the managed social account in the social network that liked the social post. | | LikesAndVotes | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 number of likes and votes on the social post. | | MediaProvider | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Social network of the social post. | | MediaType | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Type of social network of the social post. | | MessageType | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of message. Values are: - Comment—Facebook comment - Direct—Twitter direct message - Post—Facebook post - Private—Facebook private message - Reply—Twitter or Facebook reply - Retweet—Twitter retweet - Tweet—Twitter tweet | | Name | Type string Properties Create, Filter, Group, idLookup, Sort, Update Description Name of the social post. | | Notes | Type textarea Properties Create, Nillable, Update Description Notes added by Social Hub actions for the social post. | | OutboundSocialAccountId | Type reference Properties Create, Filter, Group, Nillable, Sort Description ID of the social account used for outbound social posts. This is a relationship field. Relationship Name OutboundSocialAccount Relationship Type Lookup Refers To ExternalSocialAccount | | OwnerId | Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the owner of the social post. This is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User | | ParentId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the parent record of the social post, for example, the ID of a case. This is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To Case | | PersonaId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the social persona who made the post. This is a relationship field. Relationship Name Persona Relationship Type Lookup Refers To SocialPersona | | PostPriority | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Priority of the social post set in Social Studio. | | PostTags | Type textarea Properties Create, Nillable, Update Description Comma-separated list of tags on the social post. | | PostUrl | Type url Properties Create, Filter, Group, Nillable, Sort, Update Description URL for the social post. | | Posted | Type dateTime Properties Create, Defaulted on create, Filter, Sort, Update Description Date and time when the social post was made. | | Provider | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description Social network of the social post. | | R6PostId | Type string Properties Create, Filter, Group, idLookup, Nillable, Sort, Update Description Unique ID of the post in Social Studio. | | R6SourceId | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the author in Social Studio. | | R6TopicId | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID for either the topic profile or the managed account in Social Studio. | | Recipient | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the recipient of the social post in Social Studio. | | RecipientType | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Type of the recipient of the social post, such as a person. | | ReplyToId | Type reference Properties Create, Filter, Group, Nillable, Sort Description Dynamically generated from replyToExternalPostId in Social Studio. This is a relationship field. Relationship Name ReplyTo Relationship Type Lookup Refers To SocialPost | | ResponseContextExternalId | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description External ID, such as a conversation ID, author ID, or post ID, for the item you’re responding to. | | ReviewScale | Type double Properties Create, Filter, Nillable, Sort, Update Description Review scale for the social post. | | ReviewScore | Type double Properties Create, Filter, Nillable, Sort, Update Description Review score for the social post. | | ReviewedStatus | Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Status of the social post review. | | Sentiment | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Sentiment of the social post. Values are: - Negative - Neutral - Positive - SomewhatNegative - SomewhatPositive | | Shares | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of times the social post has been shared. | | SourceTags | Type textarea Properties Create, Nillable, Update Description Comma-separated list of author type tags. | | SpamRating | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Spam rating of the social post. Values are: - NotSpam - Spam | | Status | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Status of the social post. Values are: - DELETED - FAILED - HIDDEN - PENDING - PENDING\_APPROVAL - RECALL\_APPROVAL - REJECTED\_APPROVAL - REPLIED - SENT - UNKNOWN | | StatusMessage | Type textarea Properties Create, Filter, Group, Nillable, Sort, Update Description Status message for the social post. | | ThreadSize | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 field. No longer used. | | TopicProfileName | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the topic profile for the social post in Social Studio. | | TopicType | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of topic. Values are: - Keyword - Managed | | TruncatedContent | Type string Properties Filter, Group, Nillable, Sort Description Truncated content of the social post. | | UniqueCommentors | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of unique people who commented on the social post. | | ViewCount | Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of times the social post was viewed. | | WhoId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Polymorphic ID of a person such as a lead or a contact. This is a polymorphic relationship field. Relationship Name Who Relationship Type Lookup Refers To Account, Contact, Lead | ## Usage The fields on a SocialPost object don’t provide real-time data. They provide a snapshot of information from the last time Salesforce collected the post from the social network. Many of the Radian6-related fields are no longer accurate or used. ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [SocialPostChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.") (API version 48.0) Change events are available for the object. [SocialPostFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") (API version 26.0) Feed tracking is available for the object. [SocialPostHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") (API version 26.0) History is available for tracked fields of the object. [SocialPostOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.") Sharing rules are available for the object. [SocialPostShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.") Sharing is available for the object.