--- schema_version: "1" id: 6134bf21d5fd0a5996f5ed0d25f844df0c7fcfb800e5296a19413deed1a51942 title: ServiceTerritoryMember collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_serviceterritorymember.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_serviceterritorymember.htm source_site: developer.salesforce.com content_type: documentation content_hash: 5c271a361f955faf880405e7c93a6cd9f9adea87e66f6eae2458ede68cac12da description: Represents a service resource who can be assigned in a service territory in Field Service, Salesforce Scheduler, or Workforce Engagement. This object is available in API version 38.0 and later. --- # ServiceTerritoryMember Represents a service resource who can be assigned in a service territory in Field Service, Salesforce Scheduler, or Workforce Engagement. This object is available in API version 38.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert() ## Special Access Rules Field Service or Workforce Engagement must be enabled. ## Fields | Field Name | Details | | --- | --- | | Address | Type address Properties Filter Description The member’s address. You may want to list the related service resource’s address in this field. | | City | Type string Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The city of the member’s address. Maximum length is 40 characters. | | Country | Type string Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The country of the member’s address. Maximum length is 80 characters. | | EffectiveEndDate | Type datetime Properties Create, Filter, Nillable, Sort, Update Description The date when the service resource is no longer a member of the territory. If the resource will be working in the territory for the foreseeable future, leave this field blank. This field is mainly useful for indicating when a temporary relocation ends. | | EffectiveStartDate | Type datetime Properties Create, Filter, Sort, Update Description The date when the service resource becomes a member of the service territory. | | GeocodeAccuracy | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The level of accuracy of a location’s geographical coordinates compared with its physical address. Usually provided by a geocoding service based on the address’s latitude and longitude coordinates. ![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png) #### Note This field is available in the API only. | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description The date when the territory member was last modified. Its label in the user interface is Last Modified Date. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description The date when the territory member was last viewed. | | Latitude | Type double Properties Create, Defaulted on create, Filter, Nillable, Sort, Update Description Used with Longitude to specify the precise geolocation of the member’s address. Acceptable values are numbers between –90 and 90 with up to 15 decimal places. ![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png) #### Note This field is available in the API only. | | Longitude | Type double Properties Create, Defaulted on create, Filter, Nillable, Sort, Update Description Used with Latitude to specify the precise geolocation of the member’s address. Acceptable values are numbers between –180 and 180 with up to 15 decimal places. ![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png) #### Note This field is available in the API only. | | MemberNumber | Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description (Read only) An auto-generated number identifying the service territory member. | | OperatingHoursId | Type reference Properties Create, Filter, Group, Sort, Nillable, Update Description The operating hours assigned to the service territory member. If no operating hours are specified, the member is assumed to use their parent service territory’s operating hours. If a member needs special operating hours, create them in Setup and select them in the Operating Hours lookup field on the member’s detail page. This is a relationship field. Relationship Name OperatingHours Relationship Type Lookup Refers To OperatingHours | | PostalCode | Type string Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The postal code of the member’s address. Maximum length is 20 characters. | | ServiceResourceId | Type reference Properties Create, Filter, Group, Sort, Update Description The service resource assigned to the service territory. This is a relationship field. Relationship Name ServiceResource Relationship Type Lookup Refers To ServiceResource | | ServiceTerritoryId | Type reference Properties Create, Filter, Group, Sort Description The service territory that the service resource is assigned to. This is a relationship field. Relationship Name ServiceTerritory Relationship Type Lookup Refers To ServiceTerritory | | State | Type string Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The state of the member’s address. Maximum length is 80 characters. | | Street | Type textarea Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The street number and name of the member’s address. | | TerritoryType | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Primary, Secondary, or Relocation. - The primary territory is typically the territory where the resource works most often—for example, near their home base. Service resources can only have one primary territory. - Secondary territories are territories where the resource can be assigned to appointments if needed. Service resources can have multiple secondary territories. - Relocation territories represent temporary moves for service resources. If you’re using the Field Service managed packages with the scheduling optimizer, resources with relocation territories are always assigned to services within their relocation territories during the specified relocation dates; if they don’t have a relocation territory, the primary territories are favored over the secondary. For example, a service resource might have the following territories: - Primary territory: West Chicago - Secondary territories: - East Chicago - South Chicago - Relocation territory: Manhattan, for a three-month period | | TravelModeId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the TravelMode used for travel time calculations. The travel mode includes information about the type of transportation, such as a car or walking, whether a vehicle can take toll roads, and whether a vehicle is transporting hazardous materials. This field is a relationship field. Relationship Name TravelMode Relationship Type Lookup Refers To TravelMode | ## Usage If you delete a service territory with members, the service resources who were members no longer have any connection to the territory. ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [ServiceTerritoryMemberChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.") (API version 48.0) Change events are available for the object. [ServiceTerritoryMemberFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") Feed tracking is available for the object. [ServiceTerritoryMemberHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") History is available for tracked fields of the object.