---
schema_version: "1"
id: 7248d4b73e3ee6a11298bc24982332f38f388835f641a2e9a449784471c8a06a
title: ServicePresenceStatus
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_servicepresencestatus.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_servicepresencestatus.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: e2d5c8e9fe0d8ade49b896d5e5636461be7c7f61bd1982d3fdaa2c3867c5e74c
description: Represents a presence status that can be assigned to a service channel. This object is available in API version 32.0 and later.
---
# ServicePresenceStatus

Represents a presence status that can be assigned to a service channel. This object is available in API version 32.0 and later.

## Supported Calls

create(), query(), update(), retrieve()

## Special Access Rules

To access this object, [Omni-Channel](https://help.salesforce.com/articleView?id=omnichannel_intro.htm&type=5&language=en_US) must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

## Fields

| Field | Details |
| --- | --- |
| DeveloperName | 
Type

string

Properties

Create, Filter, Group, Sort

Description

The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object's name in a managed package and the changes are reflected in a subscriber's organization.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance slows down while Salesforce generates one for each record.

Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.





 |
| Language | 

Type

picklist

Properties

Create, Filter, Group, Nillable, Restricted picklist, Sort

Description

The language of the presence status.



 |
| MasterLabel | 

Type

string

Properties

Create, Filter, Group, Sort

Description

The label of the presence status.



 |