---
schema_version: "1"
id: 1b89c8b08160216d180ec017a6e7d5ee3e9ddfb0a64f8df6d153ab9c62b01cc3
title: SchedulingAdherenceDetail
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_schedulingadherencedetail.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_schedulingadherencedetail.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 297b0aba6d31203877cf81485aa82166264992b9f5e8e88fdd0c4b3d10eb3ca7
description: Represents the breakdown of daily shift adherence data by agent status. This object is available in API version 54.0 and later.
---
# SchedulingAdherenceDetail

Represents the breakdown of daily shift adherence data by agent status. This object is available in API version 54.0 and later.

## Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

## Special Access Rules

The org requires a Workforce Engagement license, and both Workforce Engagement and Omni-Channel must be enabled. The user requires the Workforce Engagement Planner or Workforce Engagement Admin permission set.

## Fields

| Field | Details |
| --- | --- |
| IsShrinkage | 
Type

boolean

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Indicates if the linked status is considered as shrinkage time (true) or not (false). Shrinkage time is time, such as breaks, when an agent doesn’t receive work.

The default value is false.



 |
| Name | 

Type

string

Properties

Autonumber, Defaulted on create, Filter, idLookup, Sort

Description

A number that identifies this detail record.



 |
| SchedulingAdherenceSummaryId | 

Type

reference

Properties

Create, Filter, Group, Sort

Description

The ID of the Scheduling Adherence Summary.

This is a relationship field.

Relationship Name

SchedulingAdherenceSummary

Relationship Type

Lookup

Refers To

SchedulingAdherenceSummary



 |
| StatusId | 

Type

reference

Properties

Create, Filter, Group, Nillable, Sort, Update

Description

The ID of the agent status represented by this detail record.

This is a relationship field.

Relationship Name

Status

Relationship Type

Lookup

Refers To

ServicePresenceStatus



 |
| StatusName | 

Type

string

Properties

Filter, Group, Nillable, Sort

Description

The name of the agent status represented by this detail record.



 |
| TotalStatusMinutes | 

Type

int

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Total minutes that the agent was present with this status.



 |