---
schema_version: "1"
id: 939de42324ff60d7540769b842ce54a2671ee6906d341365dc6f844f0ff4df5c
title: ProductServiceCampaignItemStatus
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_productservicecampaignitemstatus.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productservicecampaignitemstatus.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 9edea309c1e9f3745244ba6d66dc7c4d2b9856e40afc261a9b81c4856f66eeb6
description: Represents a status for a product service campaign item in field service. This object is available in API version 51.0 and later.
---
# ProductServiceCampaignItemStatus

Represents a status for a product service campaign item in field service. This object is available in API version 51.0 and later.

## Supported Calls

describeSObjects(), query(), retrieve()

## Special Access Rules

Field Service must be enabled.

## Fields

| Field | Details |
| --- | --- |
| ApiName | 
Type

string

Properties

Filter, Group, idLookup, Sort

Description

The API name of the status value.



 |
| IsDefault | 

Type

boolean

Properties

Defaulted on create, Filter, Group, Sort

Description

Indicates that the status value is the default status on product service campaign items when true. Only one status value can be the default.



 |
| MasterLabel | 

Type

string

Properties

Filter, Group, Nillable, Sort

Description

The label for the picklist value in the UI.



 |
| SortOrder | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The value’s position in the dropdown list in the UI.



 |
| StatusCode | 

Type

picklist

Properties

Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort

Description

The status category that the value corresponds to. The Status Category field has seven values that are identical to the default Status values.



 |

## Usage

The Status field on product service campaign items comes with the following values:

- New—Product service campaign item created, but there hasn’t been any activity.
- In Progress—Work has begun.
- On Hold—Work is paused.
- Completed—Work is complete.
- Cannot Complete—Work couldn’t be completed.
- Closed—All work and associated activity is complete.
- Canceled—Work is canceled, typically before any work began.

The ProductServiceCampaignItemStatus object corresponds to the Status field. Adding a value to the Status field—for example, Canceled By Supplier—creates a product service campaign item status record, and vice versa.

![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png)

#### Note

Product service campaign items also come with a Status Category field whose values are identical to the default status values. If you create custom status values, you must indicate which category it belongs to. For example, if you create a Customer Absent value, add it to the Cannot Complete category. To learn which processes reference StatusCategory, see [How are Status Categories Used?](https://help.salesforce.com/articleView?id=fs_status_categories.htm&language=en_US)