--- schema_version: "1" id: b923eb42fee39725dbab9bf42271615b65ebeaf28c73312a11e6f490c1f93fc6 title: ProductRequest collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_productrequest.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productrequest.htm source_site: developer.salesforce.com content_type: documentation content_hash: fa78d153d63984cfbb78093554547151b88ef290fff53815f91645b45f127e83 description: Represents an order for a part or parts in field service. --- # ProductRequest Represents an order for a part or parts in field service. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert() ## Special Access Rules Field Service must be enabled. Authenticated external users can create and update ProductRequest objects. ## Fields | Field Name | Details | | --- | --- | | AccountId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The account associated with the product request. This is a relationship field. Relationship Name Account Relationship Type Lookup Refers To Account | | CaseId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The case associated with the product request. This is a relationship field. Relationship Name Case Relationship Type Lookup Refers To Case | | CurrencyIsoCode | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Available only if the multicurrency feature is enabled. Contains the ISO code for any currency allowed by the organization. The label in the user interface is Currency ISO Code. | | Description | Type textarea Properties Create, Nillable, Update Description A text field for details not recorded in the provided fields. | | DestinationLocationId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Where the product is delivered. This is a relationship field. Relationship Name DestinationLocation Relationship Type Lookup Refers To Location | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description The date when the product request was last modified. Its label in the user interface is Last Modified Date. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description The date when the product request was last viewed. | | NeedByDate | Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date the product must be delivered by. | | OwnerId | Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The owner of the shipment. This is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User | | ProductRequestNumber | Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description An auto-assigned number that identifies the shipment. | | ShipToAddress | Type address Properties Filter, Nillable Description The address that the product is to be delivered to. | | ShipToCity | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The city that the product is to be delivered to. | | ShipToCountry | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The country that the product is to be delivered to. | | ShipToCountryCode | Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description A two letter uppercase country code conforming to the ISO 3166-1 alpha-2 standard. | | ShipToGeocodeAccuracy | Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The accuracy of the geocode for the shipping address. | | ShipToLatitude | Type double Properties Create, Filter, Nillable, Sort, Update Description The latitude of the location where the product is to be delivered to. | | ShipToLongitude | Type double Properties Create, Filter, Nillable, Sort, Update Description The longitude of the location where the product is to be delivered to. | | ShipToPostalCode | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The postal code of the address where the product is to be delivered to. | | ShipToState | Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The name of the state where the product is to be delivered to. | | ShipToStateCode | Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description A two letter uppercase state code conforming to the ISO 3166-1 alpha-2 standard. | | ShipToStreet | Type textarea Properties Create, Filter, Group, Nillable, Sort, Update Description The street address where the product is to be delivered to. | | ShipmentType | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description The type of shipment. The picklist includes the following values by default: - None - Rush - Overnight - Next Business Day - Pick Up | | SourceLocationId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The location the product is shipped from. This is a relationship field. Relationship Name SourceLocation Relationship Type Lookup Refers To Location | | Status | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Sort, Update Description Status of the product transfer. | | WorkOrderId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The work order that the product request is related to. This is a relationship field. Relationship Name WorkOrder Relationship Type Lookup Refers To WorkOrder | | WorkOrderLineItemId | Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The work order line item that the product request is related to. This is a relationship field. Relationship Name WorkOrderLineItem Relationship Type Lookup Refers To WorkOrderLineItem | ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [ProductRequestChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.") (API version 48.0) Change events are available for the object. [ProductRequestFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") Feed tracking is available for the object. [ProductRequestHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") History is available for tracked fields of the object. [ProductRequestOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.") Sharing rules are available for the object. [ProductRequestShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.") Sharing is available for the object.