---
schema_version: "1"
id: e11ae734b6f701b4cf6b2772cb241b78ef8b591166f7ed4ddb1ad24f84cd4075
title: ProductEntitlementTemplate
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_productentitlementtemplate.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_productentitlementtemplate.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: fc8908d5a0a370df86f5951cbee8154d9e14d1771ca30b95445edbeede2f5e02
description: Represents predefined terms of customer support (Entitlement) that users can add to products (Product2).
---
# ProductEntitlementTemplate

Represents predefined terms of customer support (Entitlement) that users can add to products (Product2).

## Supported Calls

create(), delete(), describeSObjects(), query(), retrieve()

## Special Access Rules

As of Summer ’20 and later, only Salesforce admins, users with access to the Case, Entitlement, or Work Order objects, and users with the View Setup and Configuration permission can access this object.

## Fields

| Field | Details |
| --- | --- |
| EntitlementTemplateId | 
Type

reference

Properties

Create, Filter, Group, Sort

Description

Required. ID of the entitlement template. Must be a valid ID.



 |
| Product2Id | 

Type

reference

Properties

Create, Filter, Group, Sort

Description

Required. ID of the Product2 associated with the entitlement template. Must be a valid ID.



 |

## Usage

Use to query and manage entitlement templates.

#### See Also

- [Entitlement](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_entitlement.htm "Represents the customer support an account or contact is eligible to receive. This object is available in API version 18.0 and later. Entitlements may be based on an asset, product, or service contract.")