Note
Exceptions apply to approval history data retrieved with this object and are available only via SOAP API. For each approval process instance that was pending when Summer '14 became available for your organization, some field values are never populated or are populated only after the rollout. Other fields are populated only after the approval process instance is next acted upon—such as when a user approves, rejects, or reassigns an approval request—after the Summer '14 rollout.
ProcessInstanceWorkitem fields are never populated for approval process instances that were completed before the Summer ’14 rollout. For approval process instances that were pending during the Summer ’14 rollout, all ProcessInstanceWorkitem fields are populated after the approval process instance is next acted upon after the Summer ’14 rollout, with three exceptions. The ElapsedTimeInDays, ElapsedTimeInHours, and ElapsedTimeInMinutes fields are never populated in ProcessInstanceWorkitem records for which equivalent ProcessInstanceStep records were created before the Summer ’14 rollout.
For all other ProcessInstanceWorkitem records, these three fields are populated after the approval process instance is next acted upon after the Summer ’14 rollout.
ProcessInstanceHistory combines fields from ProcessInstanceStep and ProcessInstanceWorkitem. As a result, incorrect elapsed times of 0 can appear in ProcessInstanceHistory records because the elapsed time fields were never populated in the related ProcessInstanceWorkitem record.
Note
Knowledge articles use ProcessInstanceWorkitem records to track the article history, so ProcessInstanceWorkitems records associated with Knowledge articles can’t be deleted.
Supported Calls
delete(), describeSObjects(), query(), retrieve(), update()
Fields
Usage
Use this object to manage a pending approval request for a user.