---
schema_version: "1"
id: c7e94dfa7d369972e854e3f2ec2ad4dfc52b63487fe3e46ff3ed4e02ba07487f
title: ProblemIncident
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_problemincident.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_problemincident.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: fad3486394b4098ad7460200fa456e8063f35b64daf00acb80fd2f1bfa851413
description: Represents a junction object that relates a Problem to an Incident. This object is available in API version 53.0 and later.
---
# ProblemIncident

Represents a junction object that relates a Problem to an Incident. This object is available in API version 53.0 and later.

## Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

## Fields

| Field | Details |
| --- | --- |
| IssueId | 
Type

reference

Properties

Create, Filter, Group, Sort

Description

A polymorphic relationship field that represents a related Problem or Incident.

This field is a polymorphic relationship field.

Relationship Name

Issue

Relationship Type

Lookup

Refers To

Incident, Problem



 |
| Name | 

Type

string

Properties

Autonumber, Defaulted on create, Filter, idLookup, Sort

Description

The auto-generated ID of the incident that's related to the problem.



 |
| RelatedEntityType | 

Type

picklist

Properties

Filter, Group, Restricted picklist, Sort

Description

The object type of the related entity.

Possible values are:

- Incident
- Problem





 |
| RelatedIssueId | 

Type

reference

Properties

Create, Filter, Group, Sort

Description

A polymorphic relationship field that represents a related Problem or Incident.

This field is a polymorphic relationship field.

Relationship Name

RelatedIssue

Relationship Type

Lookup

Refers To

Incident, Problem



 |
| RelationshipType | 

Type

picklist

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Shows how the Problem and Incident records relate to each other.

Possible values are:

- Caused By
- Similar

The default value is Caused By.



 |

## Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

[ProblemIncidentChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.")

Change events are available for the object.

[ProblemIncidentFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.")

Feed tracking is available for the object.

[ProblemIncidentHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.")

History is available for tracked fields of the object.