---
schema_version: "1"
id: 7bef5c47b677f522b77b92d4d68d84f364bbf8a0203e0a14e5497d755a021bdc
title: PresenceUserConfigProfile
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_presenceuserconfigprofile.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_presenceuserconfigprofile.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: baa702bc5d43b753e7eaa0696df077e6c63f859ecf0c435abc69b69ed28238e1
description: Represents a configuration that determines the settings that are assigned to presence users who are assigned to a specific profile. User-level configurations override profile-level configurations. This object is available in API version 32.0 and later.
---
# PresenceUserConfigProfile

Represents a configuration that determines the settings that are assigned to presence users who are assigned to a specific profile. User-level configurations override profile-level configurations. This object is available in API version 32.0 and later.

## Supported Calls

create(), delete(), query(), update(), retrieve()

## Special Access Rules

To access this object, [Omni-Channel](https://help.salesforce.com/articleView?id=omnichannel_intro.htm&type=5&language=en_US) must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

## Fields

| Field | Details |
| --- | --- |
| PresenceUserConfigId | 
Type

reference

Properties

Create, Filter, Group, Sort

Description

If an individual user is also assigned a presence configuration through the PresenceUserConfigProfile, this configuration will override that.



 |
| ProfileId | 

Type

reference

Properties

Create, Filter, Group, Sort

Description

The ID of the profile that’s associated with this presence configuration. A profile can be associated with only one presence configuration.



 |