---
schema_version: "1"
id: 8551c60c916c6646175cb2afa4b61a59532e4f6e9bfd5345991a10621aecfa67
title: OrderChgReasonCategMap
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_orderchgreasoncategmap.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_orderchgreasoncategmap.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: a544e8d69dcbdd3d7ceb0d7fc2c7ec8cfafc38812b926a6a735d1a49978f772a
description: The mapping between an order change reason and a service flow category. This object is available in API version 65.0 and later.
---
# OrderChgReasonCategMap

The mapping between an order change reason and a service flow category. This object is available in API version 65.0 and later.

## Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

## Fields

| Field | Details |
| --- | --- |
| Category | 
Type

picklist

Properties

Create, Filter, Group, Restricted picklist, Sort, Update

Description

The service flow that reasons are being categorized by.

Possible values are:

- Cancel
- CancelAll
- CancelFee
- Discount
- Exchange
- RMA
- Return
- ReturnFee





 |
| CurrencyIsoCode | 

Type

picklist

Properties

Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description

The currency code of the order.

Possible values are:

- EUR—Euro
- GBP—British Pound
- USD—U.S. Dollar

The default value is USD.



 |
| Description | 

Type

textarea

Properties

Create, Nillable, Update

Description

The description of the mapping.



 |
| IsActive | 

Type

boolean

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Whether the category mapping is active.

The default value is false.



 |
| IsAvailableForExternalUser | 

Type

boolean

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

Whether the mapping can be accessed and used by external users.

The default value is false.



 |
| LastReferencedDate | 

Type

dateTime

Properties

Filter, Nillable, Sort

Description



 |
| LastViewedDate | 

Type

dateTime

Properties

Filter, Nillable, Sort

Description



 |
| Name | 

Type

string

Properties

Autonumber, Defaulted on create, Filter, idLookup, Sort

Description

The name of the mapping.



 |
| OwnerId | 

Type

reference

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

The owner of the mapping.

This field is a polymorphic relationship field.

Relationship Name

Owner

Refers To

Group, User



 |
| Reason | 

Type

picklist

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

The order change reason that’s being categorized.

Possible values are:

- Damaged
- DoorLocked
- IncorrectPrice
- Rejected
- WrongItem

The default value is Damaged.



 |