--- schema_version: "1" id: 071d8693d843fa9011ad58bf156afebf0d132d7b49e5534ed22c5e2644376424 title: OpportunityInsight collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_opportunityinsight.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_opportunityinsight.htm source_site: developer.salesforce.com content_type: documentation content_hash: f9c9539a87b6504199490ef95a820c5b29004f18abee6fc59731b81303a7073e description: Represents an individual insight (deal prediction, follow-up reminder, or key moment) related to an opportunity record. --- # OpportunityInsight Represents an individual insight (deal prediction, follow-up reminder, or key moment) related to an opportunity record. ## Supported Calls describeLayout(), describeSObjects(), getDeleted(), query(), retrieve() ## Special Access Rules To see an insight related to a specific opportunity, users need a Sales Cloud Einstein license and access to the opportunity record. As of the Spring ’20 release, Pardot and Sales Engagement users no longer have access to this object. ## Fields | Field Name | Details | | --- | --- | | ActualHeardWithinDays | Type int Properties Filter, Group, Nillable, Sort Description The number of days it has been since a prospect has responded for insights of type Prospect has not responded and No communication. | | CloseDate | Type dateTime Properties Filter, Nillable, Sort Description The close date of the related opportunity for insights of type Opportunity is overdue and Opportunity is unlikely to close in time. | | CompetitorName | Type string Properties Filter, Group, Nillable, Sort Description This field has been deprecated as of API version 45.0. | | ContactName | Type string Properties Filter, Group, Nillable, Sort Description This field is not in use as of API version 46.0. | | ContactTitle | Type string Properties Filter, Group, Nillable, Sort Description This field is not in use as of API version 46.0. | | CurrencyIsoCode | Type picklist Properties Defaulted on create, Filter, Group, Restricted picklist, Sort Description Available only for orgs with the multicurrency feature enabled. Contains the ISO code for any currency allowed by the organization. | | Division | Type picklist Properties Defaulted on create, Filter, Group, Restricted picklist, Sort Description The division of the related record. | | ExpectedHeardWithinDays | Type int Properties Filter, Group, Nillable, Sort Description The expected number of days it takes to hear back from a prospect for insights of type Prospect has not responded and No communication. | | LastHeard | Type dateTime Properties Filter, Nillable, Sort Description The date when the related prospect was last heard from for insights of type Prospect has not responded. | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last interacted with this record, directly or indirectly. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, it's possible that the user only accessed this record or list view (LastReferencedDate), but not viewed it. | | OpportunityId | Type reference Properties Filter, Group, Sort Description The ID of the related opportunity record. | | Rationale | Type string Properties Filter, Group, Nillable Description The explanation for an insight, providing more background information and details that are specific to the org. | | Reason | Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The reason why a specific insight type is appearing. Relevant to the following insights: - Opportunity is unlikely to close in time - Opportunity slowing - Opportunity boosting - Time-consuming opportunity | | TaskDue | Type dateTime Properties Filter, Nillable, Sort Description The date that a task associated with the related opportunity record is due. | | Title | Type string Properties Filter, Group, Nillable Description The title of the insight. | | TrendType | Type picklist Properties Filter, Group, Restricted picklist, Sort Description The trend type of the insight. Possible values include: - Negative - Positive - Informational | | Type | Type picklist Properties Filter, Group, Restricted picklist, Sort Description The type of insight. Possible values include: - Opportunity is unlikely to close in time - Prospect has not responded - Opportunity slowing - Opportunity boosting - Time-consuming opportunity - No communication - Re-engaged opportunity - Opportunity has an overdue task - Opportunity is overdue - Opportunity has no open activity - Unusual opportunity amount | ## Usage This object is read-only and isn’t supported in workflows, triggers, or process builder.