Represents the visible tabs specified in a Command Center for Service
configuration. This object is available in API version 60.0 and later.
Supported Calls
create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()
Special Access Rules
To access this object, Omni-Channel must be enabled.
Only authenticated internal and external users can access this object.
Fields
| DisplayOrder |
- Type
- int
- Properties
- Create, Filter, Group, Nillable, Sort
- Description
- The order in which tabs are displayed in Command Center for
Service.
|
| OmniSupervisorConfigId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort
- Description
- A unique identifier for the Command Center for Service
configuration.
- This is a relationship field.
- Relationship Name
- OmniSupervisorConfig
- Relationship Type
- Lookup
- Refers To
- OmniSupervisorConfig
|
| OmniSupervisorTabType |
- Type
- picklist
- Properties
- Create, Filter, Group, Nillable, Restricted picklist, Sort
- Description
- Tabs shown on the Command Center for Service page. Possible values are:
-
Agents — the
Agents tab
-
AssignedWork —
the Assigned Work tab
-
FlexiPageType —
A custom tab created using Lightning App Builder, with the
OmniSupervisorPageType value of the
FlexiPage
Type field
-
QueuesBacklog —
the Queues Backlog tab
-
SkillsBacklog —
the Skills Backlog tab
-
Wallboard — the
Wallboard tab
|
