---
schema_version: "1"
id: fd4b7447bca89f08a5a6d5e18496b78d0f2d630ef5f22474343c58f93e6f68e5
title: OmniSupervisorConfig
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_omnisupervisorconfig.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_omnisupervisorconfig.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: e37c5cf72fb0e98c7fe5fb7fac4227bba1f201df26a489c46aa2e1e095cbfe4a
description: Represents the Command Center for Service configuration for an assigned group of supervisors. This object is available in API version 41.0 and later.
---
# OmniSupervisorConfig

Represents the Command Center for Service configuration for an assigned group of supervisors. This object is available in API version 41.0 and later.

![Important](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note_important.png)

#### Important

Where possible, we changed noninclusive terms to align with our company value of Equality. Because changing terms in our code can break current implementations, we maintained this object’s name.

## Supported Calls

create(), delete(), describeSObjects(), query(), retrieve() update(), upsert()

## Special Access Rules

To access this object, [Omni-Channel](https://help.salesforce.com/articleView?id=omnichannel_intro.htm&type=5&language=en_US) must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

## Fields

| Field | Details |
| --- | --- |
| DeveloperName | 
Type

string

Properties

Create, Filter, Group, Sort

Description

The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.

![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png)

#### Note

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance slows down while Salesforce generates one for each record.















 |
| IsTimelineHidden | 

Type

boolean

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

If set to true, hides the agent timeline from the supervisors assigned to this Command Center for Service configuration. The default value is false.

This field is available in API version 53.0 and later.





 |
| Language | 

Type

picklist

Properties

Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort

Description

The language of this Command Center for Service configuration.



 |
| MasterLabel | 

Type

string

Properties

Create, Filter, Group, Sort

Description

A unique label name for this Command Center for Service configuration. The name must begin with a letter. The name can contain alphanumeric characters and underscores. The name can’t contain spaces, two consecutive underscores, or end with an underscore. The name appears as Command Center for Service Configuration Name in the UI.



 |
| SkillVisibility | 

Type

picklist

Properties

Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description

Determines which work items based on skills are visible to the supervisors assigned to this Command Center for Service configuration. Possible values are:

- AllSkills — Show work items with all skill requirements selected in this Command Center for Service configuration.
- AnySkill — Show work items with at least one skill requirement selected in this Command Center for Service configuration.

This field is available in API version 53.0 and later.





 |