--- schema_version: "1" id: 8081a0686c58f712303a4b9dd7dedf5b0f519e027f6a3a938fd3ca0a80371f80 title: GenAIConversationSummary collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_genaiconversationsummary.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_genaiconversationsummary.htm source_site: developer.salesforce.com content_type: documentation content_hash: c49278372e6817ef2610641860c1b05117cf84f50250dca6a648945e66f2d581 description: Represents a generated summary of a voice or video call. This object is available in API version 60.0 and later. --- # GenAIConversationSummary Represents a generated summary of a voice or video call. This object is available in API version 60.0 and later. ## Supported Calls create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert() ## Special Access Rules To access this object, Einstein Conversation Insights and Einstein for Sales must be enabled in your org. ## Fields | Field | Details | | --- | --- | | ConversationRecordId | Type reference Properties Create, Filter, Group, Sort Description The unique ID of the related voice or video call record. This field is a polymorphic relationship field. Relationship Name ConversationRecord Relationship Type Master-detail Refers To VideoCall, VoiceCall (the master object) | | CurrencyIsoCode | Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Available only for organizations with the multicurrency feature enabled. Contains the ISO code for any currency allowed by the organization. Possible values are: - MXN—Mexican Peso - USD—U.S. Dollar The default value is USD. | | ErrorMessage | Type string Properties Filter, Group, Nillable, Sort Description An error message when there is a problem with sharing the conversation summary. | | Source | Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Whether the summary shown is content generated by Einstein or subsequently edited by a user. Possible values are: - EINSTEIN\_GPT—Einstein - USER\_EDITED—User Edited | | Status | Type picklist Properties Filter, Group, Restricted picklist, Sort, Update Description The status of the summary. Possible values are: - ERROR—Error - GENERATING—Generating - SUCCESS—Success | | Summary | Type textarea Properties Create, Nillable, Update Description The summary text content. | ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [GenAIConversationSummaryChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.") Change events are available for the object. [GenAIConversationSummaryFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") Feed tracking is available for the object. [GenAIConversationSummaryHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") History is available for tracked fields of the object. [GenAIConversationSummaryOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.") Sharing rules are available for the object. [GenAIConversationSummaryShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.") Sharing is available for the object.