---
schema_version: "1"
id: 1bb4a938ffb03a649bd2f149bb2b0de97ebaf81b1ce578ca64b75549ce8a1595
title: EmailRoutingAddress
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_emailroutingaddress.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_emailroutingaddress.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: bc6fce96cc98418f3b0bdfc6d1f658117bebded1d4a52010997c5f8ea33b9ac5
description: An email address used for Email-to-Case. Email routing addresses store a unique email services address provided by Salesforce and configuration options for emails received by this address.
---
# EmailRoutingAddress

An email address used for Email-to-Case. Email routing addresses store a unique email services address provided by Salesforce and configuration options for emails received by this address.

## Supported Calls

create(), describeSObjects(), delete(), update(), query(), retrieve(), upsert()

## Special Access Rules

To access this object, Email-to-Case must be enabled. Only admin users can access this object.

## Fields

| Field | Details |
| --- | --- |
| PersonalName | 
Type

string

Properties

Create, Filter, Sort, Update

Description

The display name of the EmailRoutingAddress. Maximum size is 300 characters.



 |
| Address | 

Type

email

Properties

Create, Filter, Sort, Update

Description

The email address to which your customers direct their questions. Emails are forwarded from this address.



 |
| EmailServicesAddress | 

Type

reference

Properties

Create, Filter, Group, Nillable, Sort, Update

Description

A unique, Salesforce-generated email address. This field value is read-only and can't be modified. Emails are forwarded to this address.



 |

#### See Also

- [EmailServicesAddress](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_emailservicesaddress.htm "An email service address.")