--- schema_version: "1" id: b0f07d4ef37fd0086e6ba12359fde5b0f2c6974f25e696883c2d68ab89896c47 title: ContactMonthlyMetric collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_contactmonthlymetric.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contactmonthlymetric.htm source_site: developer.salesforce.com content_type: documentation content_hash: 4f75873ce7f9300d3a9be3ebbd46f7b94ab41010e0fc93caaeb4cc19189f9efd description: Represents the monthly engagement metrics for a contact. This object is available in API version 52.0 and later. --- # ContactMonthlyMetric Represents the monthly engagement metrics for a contact. This object is available in API version 52.0 and later. ## Supported Calls describeSObjects(), getDeleted(), getUpdated(), query(), retrieve() ## Special Access Rules Inbox must be enabled. ## Fields | Field | Details | | --- | --- | | AllCallsCallBackLater | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with the call result Call Back Later. | | AllCallsLeftVoicemail | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with the call result Left Voicemail. | | AllCallsMeaningfulConnect | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with the call result Meaningful Connect. | | AllCallsNotInterested | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with the call result Not Interested. | | AllCallsUncategorized | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with no call result specified. | | AllCallsUnqualified | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this contact with the call result Unqualified. | | AllEmailsBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The total of hard and soft bounced emails for this contact in the month. This is a calculated field. | | AllEmailsDeliveredCount | Type int Properties Filter, Group, Nillable, Sort Description The number of successfully delivered emails for this contact in the month. This is a calculated field. | | AllEmailsDeliveredRate | Type percent Properties Filter, Nillable, Sort Description The percentage of tracked emails sent that were successfully delivered to this contact. Available in API version 54.0 and later. This field is a calculated field. | | AllEmailsHardBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of hard bounced emails for this contact in the month. | | AllEmailsOutOfOfficeCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails that triggered an out of office reply for this contact in the month. | | AllEmailsSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact in the month. This is a calculated field. | | AllEmailsSoftBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails soft bounced for this contact in the month. | | AllEmailsTrackedSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with engagement tracking enabled in the month. | | AllEmailsUntrackedSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact without engagement tracking enabled in the month. | | AllTotalCallsCount | Type int Properties Filter, Group, Nillable, Sort Description The total number of calls to this contact with all call results in the month. This is a calculated field. | | ContactId | Type reference Properties Filter, Group, Sort Description The ID of the related contact. This is a relationship field. Relationship Name Contact Relationship Type Lookup Refers To Contact | | HardBounceTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with hard bounce tracking. Available in API version 54.0 and later. | | LinkClickTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with link click tracking. Available in API version 54.0 and later. | | Month | Type date Properties Filter, Group, Sort Description The month in which the engagement occurred. | | MonthInt | Type int Properties Filter, Group, idLookup, Sort Description The month in which the engagement occurred, in yyyymm format. | | OpenTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with open tracking. Available in API version 54.0 and later. | | OutOfOfficeTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with out-of-office tracking. Available in API version 54.0 and later. | | ReplyTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with reply tracking. Available in API version 54.0 and later. | | SoftBounceTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent to this contact with soft bounce tracking. Available in API version 54.0 and later. | | TrackableSendHardBounceRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with hard bounce tracking that hard bounced. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendLinkClickRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with link tracking that had link clicks. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendOpenRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with open tracking that were opened by the recipient. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendOutOfOfficeRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with out-of-office tracking that received out-of-office replies. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendReplyRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with reply tracking that received replies. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendSoftBounceRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to this contact with soft bounce tracking that soft bounced. Available in API version 54.0 and later. This field is a calculated field. | | UniqueEmailsLinkClickedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of individual emails in which the contact clicked a link in the month. | | UniqueEmailsOpenedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of individual emails opened by the contact in the month. | | UniqueEmailsRepliedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of individual emails replied to by the contact in the month. |