---
schema_version: "1"
id: a607ff4f8a6da23e88d814e12ccaaf6948517d0c5e43ffb35323213df3ed8e7d
title: ContactDailyMetric
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_contactdailymetric.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contactdailymetric.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 4e411b79cdbb8106ee7745e50046c90e1b576fbca14b2efcfc6fb2259857f1cd
description: Represents the daily engagement metrics for a contact. This object is available in API version 52.0 and later.
---
# ContactDailyMetric

Represents the daily engagement metrics for a contact. This object is available in API version 52.0 and later.

## Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

## Special Access Rules

Inbox must be enabled.

## Fields

| Field | Details |
| --- | --- |
| AllCallsCallBackLater | 
Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with the call result Call Back Later.



 |
| AllCallsLeftVoicemail | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with the call result Left Voicemail.



 |
| AllCallsMeaningfulConnect | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with the call result Meaningful Connect.



 |
| AllCallsNotInterested | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with the call result Not Interested.



 |
| AllCallsUncategorized | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with no call result specified.



 |
| AllCallsUnqualified | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of calls in the day for this contact with the call result Unqualified.



 |
| AllEmailsBouncedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The total of hard and soft bounced emails for this contact in the day.

This is a calculated field.



 |
| AllEmailsDeliveredCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of successfully delivered emails for this contact in the day.

This is a calculated field.



 |
| AllEmailsDeliveredRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of tracked emails sent that were successfully delivered to this contact. This field is a calculated field.

Available in API version 54.0 and later.



 |
| AllEmailsHardBouncedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of hard bounced emails for this contact in the day.



 |
| AllEmailsOutOfOfficeCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails that triggered an out of office reply for this contact in the day.



 |
| AllEmailsSentCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact in the day.

This is a calculated field.



 |
| AllEmailsSoftBouncedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails soft bounced for this contact in the day.



 |
| AllEmailsTrackedSentCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with engagement tracking enabled in the day.



 |
| AllEmailsUntrackedSentCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact without engagement tracking enabled in the day.



 |
| AllTotalCallsCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The total number of calls to this contact with all call results in the day.

This is a calculated field.



 |
| ContactId | 

Type

reference

Properties

Filter, Group, Sort

Description

The ID of the related contact.

This is a relationship field.

Relationship Name

Contact

Relationship Type

Lookup

Refers To

Contact



 |
| DailyCutOffTimeStamp | 

Type

dateTime

Properties

Filter, Sort

Description

The time of day when each 24-hour metrics period starts and ends.



 |
| Date | 

Type

date

Properties

Filter, Group, Sort

Description

The date on which the engagement occurred.



 |
| DateInt | 

Type

int

Properties

Filter, Group, idLookup, Sort

Description

The date on which the engagement occurred, in yyyymmdd format.



 |
| HardBounceTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with hard bounce tracking.

Available in API version 54.0 and later.



 |
| InboundEngagementsCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of inbound engagements for this contact in the day. This field is a calculated field. The value is the sum of UniqueEmailsOpenedCount, UniqueEmailsRepliedCount, and UniqueEmailsLinkClickedCount.

Available in API version 58.0 and later.



 |
| LinkClickTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with link click tracking.

Available in API version 54.0 and later.



 |
| OpenTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with open tracking.

Available in API version 54.0 and later.



 |
| OutOfOfficeTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with out-of-office tracking.

Available in API version 54.0 and later.



 |
| OutboundEngagementsCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of outbound engagements for this contact in the day. This field is a calculated field. The value is the sum of AllTotalCallsCount and AllEmailsDeliveredCount.

Available in API version 58.0 and later.



 |
| ReplyTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with reply tracking.

Available in API version 54.0 and later.



 |
| SoftBounceTrackableSends | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of emails sent to this contact with soft bounce tracking.

Available in API version 54.0 and later.



 |
| TrackableSendHardBounceRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with hard bounce tracking that hard bounced. This field is a calculated field.

Available in API version 54.0 and later.



 |
| TrackableSendLinkClickRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with link tracking that had link clicks. This field is a calculated field.

Available in API version 54.0 and later.



 |
| TrackableSendOpenRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with open tracking that were opened by the recipient. This field is a calculated field.

Available in API version 54.0 and later.



 |
| TrackableSendOutOfOfficeRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with out-of-office tracking that received out-of-office replies. This field is a calculated field.

Available in API version 54.0 and later.



 |
| TrackableSendReplyRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with reply tracking that received replies. This field is a calculated field.

Available in API version 54.0 and later.



 |
| TrackableSendSoftBounceRate | 

Type

percent

Properties

Filter, Nillable, Sort

Description

The percentage of emails sent to this contact with soft bounce tracking that soft bounced. This field is a calculated field.

Available in API version 54.0 and later.



 |
| UniqueEmailsLinkClickedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of individual emails in which the contact clicked a link in the day.



 |
| UniqueEmailsOpenedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of individual emails opened by the contact in the day.



 |
| UniqueEmailsRepliedCount | 

Type

int

Properties

Filter, Group, Nillable, Sort

Description

The number of individual emails replied to by the contact in the day.



 |