---
schema_version: "1"
id: d01e4d1b6681e1e01a2a5555594584f6ae56ec8607f8f456b2264db02e8ca209
title: CallCtrAgentFavTrfrDest
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_callctragentfavtrfrdest.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_callctragentfavtrfrdest.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: c5c7606b8d92ea6d722d78a2ce8f79eca4e9ef1f0e3edba894561f0aa8b03c26
description: Represents a transfer destination that has been marked (starred) as a favorite in the Omni-Channel softphone by a contact center agent for voice call transfers. This object is available in API version 55.0 and later.
---
# CallCtrAgentFavTrfrDest

Represents a transfer destination that has been marked (starred) as a favorite in the Omni-Channel softphone by a contact center agent for voice call transfers. This object is available in API version 55.0 and later.

To see a list of transfer destinations that have been marked as favorites in the Omni-Channel softphone, add a participant to the call, click the Phone tab, and select **Favorite** from the Filter dropdown menu. Examples of transfer destination types include agents, contacts, directories, flows, and queues.

## Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

## Fields

| Field | Details |
| --- | --- |
| AgentId | 
Type

reference

Properties

Create, Filter, Group, Sort, Update

Description

The unique ID of the contact center agent who marked the transfer destination as a favorite.

This field is a relationship field.

Relationship Name

Agent

Relationship Type

Lookup

Refers To

User



 |
| CallCenterId | 

Type

reference

Properties

Create, Filter, Group, Nillable, Sort, Update

Description

The unique ID of the contact center from where the agent starred the transfer destination as a favorite.

This field is a relationship field.

Relationship Name

CallCenter

Relationship Type

Lookup

Refers To

CallCenter



 |
| Name | 

Type

string

Properties

Create, Filter, Group, idLookup, Sort, Update

Description

The name of the transfer destination record that’s marked as a favorite.



 |
| OwnerId | 

Type

reference

Properties

Create, Defaulted on create, Filter, Group, Sort, Update

Description

The unique ID of the user who owns this object.

This field is a polymorphic relationship field.

Relationship Name

Owner

Relationship Type

Lookup

Refers To

Group, User



 |
| TransferDestination | 

Type

string

Properties

Create, Filter, Group, Sort, Update

Description

The unique ID of the transfer destination that’s marked as a favorite. This is an external ID.



 |