---
schema_version: "1"
id: 2f839366bb98438dc4db0c4de726a94a7cfb527efebaf8e4278813443bc7697e
title: BusinessProcessGroup
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_businessprocessgroup.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_businessprocessgroup.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 857dae93e16576ad7304b72c44cacdc37bc8ac55d975fca0c4ce63a768d0926d
description: Setup object that stores information about customer lifecycle maps. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.
---
# BusinessProcessGroup

Setup object that stores information about customer lifecycle maps. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.

## Supported Calls

describeSObjects(), query(), retrieve()

## Fields

| Field | Details |
| --- | --- |
| CustomerSatisfactionMetric | 
Type

picklist

Properties

Filter, Group, Restricted picklist, Sort

Description

Represents the question type that measures the customers' Net Promote Score or satisfaction score across their lifecycle.

Possible values are:

- NPS
- Rating





 |
| Description | 

Type

textarea

Properties

Nillable

Description

Description of the customer lifecycle map.



 |
| DeveloperName | 

Type

string

Properties

Filter, Group, Sort

Description

Developer name the customer lifecycle map.

![Note](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/images/icon_note.png)

#### Note

Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.















 |
| Language | 

Type

picklist

Properties

Filter, Group, Restricted picklist, Sort

Description

The language of the MasterLabel.

Possible values are:

- da—Danish
- de—German
- en\_US—English
- es—Spanish
- es\_MX—Spanish (Mexico)
- fi—Finnish
- fr—French
- it—Italian
- ja—Japanese
- ko—Korean
- nl\_NL—Dutch
- no—Norwegian
- pt\_BR—Portuguese (Brazil)
- ru—Russian
- sv—Swedish
- th—Thai
- zh\_CN—Chinese (Simplified)
- zh\_TW—Chinese (Traditional)





 |
| MasterLabel | 

Type

string

Properties

Filter, Group, Sort

Description

Label of the customer lifecycle map.



 |