---
schema_version: "1"
id: 1e7ede4b8deef9d1a90249b5e75425c8fa550b194b4754bac46c2ded587509d4
title: BusinessProcessFeedback
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_businessprocessfeedback.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_businessprocessfeedback.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: e3e426b0052d0a0db725b7af8e83a6971882b0842fef69900f699a185f076561
description: Setup object that stores information about the survey and the question associated with each stage in a customer lifecycle map. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.
---
# BusinessProcessFeedback

Setup object that stores information about the survey and the question associated with each stage in a customer lifecycle map. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.

## Supported Calls

describeSObjects(), query(), retrieve()

## Fields

| Field | Details |
| --- | --- |
| ActionName | 
Type

string

Properties

Filter, Group, Sort

Description

Name of the survey used to gather feedback.



 |
| ActionParam | 

Type

string

Properties

Filter, Group, Sort

Description

Name of the question used to gather feedback.



 |
| ActionType | 

Type

picklist

Properties

Defaulted on create, Filter, Group, Restricted picklist, Sort

Description

Method of collecting feedback.

Possible value is:

- PHONE\_CALL
- SURVEY





 |
| BusinessProcessDefinitionId | 

Type

reference

Properties

Filter, Group, Sort

Description

Unique identifier of the stage associated with the survey and question.



 |